Customer reviews

4.5/5

195 verified reviews in the last 6 months.

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  • M

    Mary jo P.

    Purchased on January 5, 2024

    4/5
    the recycled plastic case and protective screen are doing a great job protecting and supporting me and my newly refurbished iPhone. Thanks so much.
    Back Market Case iPhone SE (2020/2022) and protective screen - Recycled plastic - Black

    Reviewed in the United States on January 24, 2024

  • J

    Jose R.

    Purchased on December 7, 2023

    5/5
    Am happy with iPhone 12 like new. Would absolutely recommend Back Market to anyone that is looking for refurbished phones
    Back Market Case iPhone 12/12 Pro and protective screen - Recycled plastic - Black

    Reviewed in the United States on December 27, 2023

  • M

    Michael K.

    Purchased on April 13, 2024

    4.4/5
    The XR phone I ordered looks and works like brand new. Has a great battery life as well. The Protective case and Screen protector were also excellent. My only reason for not giving an awesome rating was in what could have been partially my misunderstanding. After picking the phone and adding on the screen protector and case I was asked about shipping. I picked rush 2-3 day shipping which cost an additional $30.00 because I was needing it quickly. Well evidently the rush shipping only applied to the screen protector and case because it arrived in 3 days. However the phone took an additional 2 to 3 days to arrive. As stated I thought the rush shipping was for all 3 items. I should have read thru everything a second time to verify before paying the extra $30.00 to get the screen protector and case 3 days before the phone arrived. Overall I am very happy with everything I purchased and will buy from Back Market again.
    Back Market Case iPhone XR and protective screen - GRS 4.0 Recycled plastic - Transparent

    Reviewed in the United States on April 28, 2024

  • G

    Gerry N.

    Purchased on February 10, 2024

    4/5
    Ended up buying a more durable phone case from Amazon. The clear case I purchased from Back Market doesn’t seem to be very durable. Not a bad phone case. But I would rather have a phone case that can withstand drops and impacts.
    Back Market Case iPhone 12 / iPhone 12 Pro and protective screen - GRS 4.0 Recycled plastic - Transparent

    Reviewed in the United States on February 28, 2024

  • G

    Greg S.

    Purchased on December 7, 2023

    4.8/5
    Phone works like brand new. I bought it in fair condition a bit nervous but was very pleasantly surprised. The case has worked exactly how I needed. My only qualm was the screen protector I received was too small for my phone so I did have to order a new one. Would definitely recommend backmarket for devices though!
    Back Market Case iPhone 11 and protective screen - Recycled plastic - Black

    Reviewed in the United States on December 28, 2023

  • W

    Woody R.

    Purchased on March 23, 2024

    4.2/5
    13 mini ws in very good condition with on noticeable scratch on screen. No visible marks on back of phone. The battery capacity was 94%. Phone arrived as promised. The case and screen protector was a few days late. Overall, process and products were more than satisfactory.
    Back Market Case iPhone 13 mini and protective screen - Recycled plastic - Black & White

    Reviewed in the United States on April 14, 2024

  • Q

    Qio S.

    Purchased on March 28, 2024

    5/5
    I was soooo hesitant to buy this but it was so worth it! You can barely see the scratches, and it looks so new. It's also refundable for a month, so if there are any damages or concerns, you can return the phone- that's what convinced me to go ahead and buy it anyway. Got delivered within like 4 days. 10/10 service and customer care. Definitely recommend.
    Back Market Case iPhone 12 / iPhone 12 Pro and protective screen - GRS 4.0 Recycled plastic - Transparent

    Reviewed in the United States on April 9, 2024

  • K

    Kathleen D.

    Purchased on January 15, 2024

    5/5
    I ordered a “new” phone from Black Market. It only seemed sensible to also get a new case and screen saver. I am thoroughly pleased. The case is a nice durable plastic and who doesn’t love a scratch free screen saver! My entire experience with Black Market has been very favorable. I highly recommend.
    Back Market Case iPhone SE (2020/2022) and protective screen - Recycled plastic - Black & White

    Reviewed in the United States on February 4, 2024

  • H

    Holly P.

    Purchased on January 9, 2024

    5/5
    My Market Case for my iPhone 11 and the protective screen is amazing, but the fact that it has been made with recycled plastic makes it even better! The condition was brand new & it has protected my phone perfectly already. I have a 18 month old grandson that I take care of daily. He has already taken it off a table & dropped it but my phone is still in perfect shape.
    Back Market Case iPhone 11 and protective screen - Recycled plastic - Black

    Reviewed in the United States on January 21, 2024

  • L

    Lawrence S.

    Purchased on December 14, 2023

    4.4/5
    The Black Market case I ordered seems to be adequate for the price paid and value received. Not a high end case by any means but gets the job done. Remains to be seen how well it perfroms over time. As for the phone purchase, I've had my "new" iPhone 12 Pro Max for about a month and am very pleased with the purchase. Based on my initial contact and ensuing purchase, I would recommend your company to others.
    Back Market Case iPhone 12 Pro Max and protective screen - Recycled plastic - Black

    Reviewed in the United States on January 4, 2024