Customer reviews

My wife and I had our doubts about buying a laptop for so cheap from an online seller but we could not be happier with the product. The laptop arrived in perfect condition and if I did not know that it was refurbished I would have thought it was fresh off the shelf. Every part of it runs perfectly and I am thrilled that I decided to give this service and seller a chance. I will absolutely be coming back in the future for all of my electronic needs.

The ease of ordering, and the quality of the product that I received, are the reasons for my high review of my purchase from Back Market. If I didn't know that my laptop was refurbished, I would never have known by looking at it. It looks and behaves like a brand new unit. Additionally, the seller threw in an upgrade of a touchscreen. I couldn't be happier with the price, the lightning-fast shipping, and the quality of the product.

The laptop is perfect and it's exactly what I was looking for. It's light, fast, and has all the features as mentioned on the website. You can't tell that it's been refurbished. Very pleased with my purchase.

This was a very simple refurbished computer for basic school use. When it arrived it didn't boot correctly and had a rattle. I suspected some damage in shipping and that it was likely an easy repair. I sent it back according to the directions from BackMarket and the seller fixed it and had it back to me within a week. There was no cost to me. It works perfectly when it arrived. I really appreciate how they stood by their guarantee even for this relatively inexpensive product.

Exterior of laptop was pristine. Display was not as advertised. Advertisement was for 3840x2160. Delivered item has 1920x1080 @ 360 (still good though). Chassis fans were incredibly dirty and clogged causing the system to run above 70 degrees. Had the clean them and provide new paste while in upgrading the storage and ram. So please ensure refurbished means refurbished.

I wasn’t sure about this online used electronics situation but honestly, I got an excellent laptop for a very good price. It works so well. I’m a grad student and do a lot of GIS and heavy graphics work. Normally I’m priced out of getting a machine that has anything beyond the basic capabilities needed. Getting a refurbished laptop was a win win win, and as a bonus I didn’t have to feed the exploitative and genocidal industry behind new batteries and electronics. If you’re on the fence, my suggestion is go for it.

I was a little hesitant buying a refurbished laptop through Back Market. However, I purchased a used drone on MPB and that turned out be legit, so I took a gamble on buying this laptop, and turns out this is legit too. I do not think I will ever buy a brand new “tech” product again to be honest! This laptop is being used for video-editing & creating 3D models from aerial mapping (Pix4D). Even though this is a 5 year old laptop (upgradable to Windows 11), this is super fast compared to my budget computer. The graphics card leaves little room for glitching or crashing during video-editing computing. The computer came out of the box looking brand new. I was very impressed with my experience with Back Market & the seller! Super fast delivery too!

I am a fan of this site. I've used it twice, and I am very happy with the Dell Latitude E7270 12-inch laptop I have purchased this time. It arrived quickly and intact. There were no scratches to the outside of the laptop, and it performs as it should.Great price too! Very satisfied return customer.

The laptop looked good as new when I received it and runs so well. The battery life is not the best, but I expected that after the research I did on buying refurbished laptops. That's no problem for me as I am at home most of the time when I am on mine anyways. Overall, I am very happy with my purchase and will definitely buy from Backmarket again.