Customer reviews

4.3/5

73 verified reviews in the last 6 months.

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  • R

    Ryan G.

    Purchased on April 9, 2024

    4.6/5
    The iPad is in near perfect condition with just a *slight* bend at the middle. Otherwise, tip top shape! Shipping was super fast. I had a great buying experience and Customer Support was extremely helpful in returning another item. I highly recommend Back Market!!
    iPad Air (2020) 64GB - Green - (Wi-Fi + GSM/CDMA + LTE)

    Reviewed in the United States on April 18, 2024

  • J

    Jocelynn J.

    Purchased on March 13, 2024

    4/5
    Sometimes the iPad doesn’t respond to my touch and I would have to turn the screen to get it to respond, a scuff mark near the back camera some of the aluminium is missing, speakers were dirty with gunk in it
    iPad Air (2020) 256GB - Rose Gold - (Wi-Fi)

    Reviewed in the United States on March 17, 2024

  • S

    Stephanie W.

    Purchased on February 24, 2024

    5/5
    Seller sent me a fantastic iPad Air 4, unlocked. It was listed as Good condition, but it appeared to be Excellent condition to me. Looked as if it had never been used. Everything works great, and I'm very happy with the purchase.
    iPad Air (2020) 256GB - Sky Blue - (Wi-Fi)

    Reviewed in the United States on March 16, 2024

  • J

    Joey D.

    Purchased on February 18, 2024

    4.5/5
    When the box arrived the iPad was on inside the box and was set with audio key tap or whatever it’s called so I had to set it up and then wipe it clean again to set my information on it since I wasn’t about to trust putting my information on an iPad that was already on but after that it worked perfectly
    iPad Air (2020) 64GB - Sky Blue - (Wi-Fi)

    Reviewed in the United States on March 10, 2024

  • M

    Megan W.

    Purchased on January 4, 2024

    4.6/5
    I purchased this iPad in “Excellent” condition but the one that was delivered to me was classified as “very good”. Nothing that impacts the functionality, but a bit disappointing given what was supposed to have been purchased and after the very positive experience with the Excellent condition iPhone I purchased last year
    iPad Air (2020) 64GB - Space Gray - (Wi-Fi + GSM/CDMA + LTE)

    Reviewed in the United States on January 7, 2024

  • I

    Igor R.

    Purchased on November 18, 2023

    4.6/5
    Fast delivery, brand new cable included... iPad works great - there's a slight curve to the whole ipad as if it was slightly bent, but nothing major or concerning. The adhesive holding in the screen had some tiny gaps but firmly pressing the screen back in place seems to have done the trick. Overall pretty happy with it, no noticeable scratches or anything like that.
    iPad Air (2020) 64GB - Space Gray - (Wi-Fi + GSM/CDMA + LTE)

    Reviewed in the United States on December 21, 2023

  • A

    Anais F.

    Purchased on November 28, 2023

    5/5
    To be honest, i never doubt of back market, i have many devices from them and never I've been disappointed with them. BUT, has they're asking to spill the tea, there is it : my new ipad air is perfect, the aspect, the price and everything! and of course, I recommend BM c:
    iPad Air (2020) 64GB - Sky Blue - (Wi-Fi + GSM/CDMA + LTE)

    Reviewed in the United States on December 11, 2023

  • K

    Kate M.

    Purchased on February 15, 2024

    5/5
    Purchasing is super smooth and item arrived faster than I expected. It was very clean and, aside from the packaging not being apple branded, felt like I purchased it brand new! Definitely coming to BackMarket again for my tech needs.
    iPad Air (2020) 64GB - Space Gray - (Wi-Fi)

    Reviewed in the United States on March 18, 2024

  • C

    Crystal C.

    Purchased on January 17, 2024

    5/5
    I ordered in good condition but I have no complaints about my order. There is a very small dent along the back but it’s hardly noticeable. Also did not come in original box , but that did not matter to me along with an original Apple charger. I’m very satisfied with my order and will be coming back to back market!
    iPad Air (2020) 256GB - Sky Blue - (Wi-Fi + GSM/CDMA + LTE)

    Reviewed in the United States on January 21, 2024

  • M

    Morgan H.

    Purchased on November 14, 2023

    4/5
    Lots of exterior cosmetic damage and lower battery health. I also ordered the Wi-fi one and received one that connects to cellular which isn’t a big deal just not what I expected. It works fine, the battery health is my biggest complaint
    iPad Air (2020) 64GB - Space Gray - (Wi-Fi)

    Reviewed in the United States on December 12, 2023