Customer reviews
4.2/5
379 verified reviews in the last 6 months.
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Gloria R.
Reviewed in the United States on March 25, 2024
5/5I was nervous to buy a refurbished iPhone anywhere other than through Apple but the iPhone 13 mini was never available at the Apple Refurbished store, so after looking around I felt the most confident purchasing through Back Market. The 13 mini I purchased arrived a couple of days early and I received notifications when it was going to be delivered so I'd be there to sign for it and the driver did require a signature. The phone was exactly what I'd hoped for and now I feel a little silly being so worried about it. I will buy from Back Market again.iPhone 13 mini 256GB - Starlight - UnlockedPurchased on March 7, 2024
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Jason W.
Reviewed in the United States on December 8, 2023
5/5The phone is amazing. Can’t tell if it was even refurbished cause it arrived brand new in every single way outside of the original box. 100% battery capacity and not a single spec of dust or any blemishes at all! Had a galaxy s22 ultra with 5,000 mah battery and iPhone 13 mini lasts a lot longer! Most definitely recommend ordering in excellent condition since it came brand new to me!iPhone 13 mini 256GB - Midnight - UnlockedPurchased on December 1, 2023
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Gijang K.
Reviewed in the United States on December 13, 2023
4.3/5I was worried to get a refurbished phone through somewhere other than apple store itself but turned out to be a good experience. Purchased good condition and hoped for a jackpot for an excellent condition like I heard from other reviews on youtube, but got just what I expected. Was most worried about the screen condition and the screen was perfectly clean and already had a protective shield on it. Battery health was 88. I would use back market again for my next phoneiPhone 13 mini 256GB - Midnight - UnlockedPurchased on November 24, 2023
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Chris S.
Reviewed in the United States on April 18, 2024
5/5This was a great decision! I had my doubts but this refurbished works much better than my old phone. It was an iphone xs. Not to mention I’m digging the mini. Works better than my previous and i can text and type with one handiPhone 13 mini 256GB - Starlight - UnlockedPurchased on March 20, 2024
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Ed H.
Reviewed in the United States on April 17, 2024
4.3/5Over all as far as I can tell the phone is in great condition. Just the battery life is at 89%. I thought it was a refurbished phone in excellent condition. Seems like it should have been labeled as good since it’s not 100% battery life.iPhone 13 mini 128GB - Pink - UnlockedPurchased on April 13, 2024
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Lukas C.
Reviewed in the United States on March 8, 2024
4.8/5Very good quality! Nothing but impressed. My one thing I would love to see on refurbished websites is full-disclosure about battery health. This particular model I received had 86% health, which I agree is good! for a refurbished model. But again I would love to see this in the sell description, if that's even possible, considering these companies have multiple models up for sale.iPhone 13 mini 128GB - Red - UnlockedPurchased on March 3, 2024
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Annette U.
Reviewed in the United States on February 22, 2024
4.9/5I was a hesitant to purchase a refurbished apple phone but it turned out to be a great decision. I wanted a smaller phone I could easily travel with. The phone barely had a scratch and works great. I changed my phone service once it arrived and am extremely happy with Back Matter, fast delivery - just everything! great product, great price, and now you've gained another trustworthy customer. I'm looking for a laptop now!!!iPhone 13 mini 256GB - Starlight - UnlockedPurchased on December 14, 2023
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Jen R.
Reviewed in the United States on February 2, 2024
5/5I was pretty skeptical about buying a refurbished phone here, since we don’t get to see pictures of the actual phone.. but I was looking on Mercari and between that app and this one, this one felt safer cus there’s the option to return if anything were to be wrong with the phone + the warranty it comes with. I bought the phone in “good” condition and was really hoping for a good battery health percentage, to my surprise the battery health is at 100%. Only small downside is that the screen and back glass have minor scratches that can be noticeable if you’re really looking for them (which I was lol).. but honestly, I don’t mind, it’s not that bad for a phone that cost so much less than it would have if I got it new or on Mercari.. this app had better pricing. I love how small it is, I think it’s going to be perfect for what I wanted it for! I’ll definitely consider this app in the future! I love buying second hand but I’ve never done so with a phone and I wish I knew about this app sooner cus I always buy my phones brand new from the Apple Store.. would’ve saved myself a ton of money when I got my iPhone 14 Pro Max. Anyway, thank you to the seller and this app for a smooth buying pro...iPhone 13 mini 128GB - Red - Locked T-MobilePurchased on January 30, 2024
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James M.
Reviewed in the United States on December 9, 2023
5/5I've purchased from Backmarket before, and have been very happy with the product, and I am happy with this purchase, as well. The phone was certainly in the very good condition from the product description and came with a screen protector installed. The battery is in good condition and holds a charge well. Overall, Backmarket has once again done a great job of supplying refurbished hardware.iPhone 13 mini 128GB - Midnight - UnlockedPurchased on November 17, 2023
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Alen N.
Reviewed in the United States on February 29, 2024
4.1/5Love my BackMarket refurb iPhone!!! I was skeptical at first since my goto for refurbished phones was eB_y. But finding phones on that site can be tricky at times. BackMarket makes the selection of phones from the brands you like easy to find. That's what brought me to try the site! After one month in, I'm glad I took the plunge. Got myself a more modern iPhone that replaced one that was getting slow and a few generations behind. The phone I received was in the quality I selected, and got slightly better after I did my own cleaning. No issues with setup or battery (came at 88% which was reasonable). Once placed in a new case this phone feels brand new to me. And I payed a lot less than expected! Great job BackMarket!iPhone 13 mini 128GB - Midnight - UnlockedPurchased on February 2, 2024