Customer reviews
4.5/5
718 verified reviews in the last 6 months.
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Frak N.
Purchased on January 26, 2024
5/5I'm very happy with my purchase. The MacBook Pro I got was flawless and exactly as described. The whole process was seamless and swift and actually arrived much sooner than the original estimate which was a very pleasant surprise. The spec I got was quite high and the only other place I found with a similar spec was on Apple's own refurbished section but that was significantly more expensive (by about $1000) I would definitely shop BackMarket again if I was looking for a similar device or phone.MacBook Pro (2021) 16.2-inch - Apple M1 Max 10-core and 32-core GPU - 64GB RAM - SSD 1000GBReviewed in the United States on February 11, 2024
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Tarra R.
Purchased on November 14, 2023
4.8/5Received my MacBook Pro 16inch 2021 and was relieved and happy with the condition. It came packaged well with an Apple charger. It looks practically brand new with only one small scratch that only I could see because I examined it thoroughly. If you’re on the fence about buying refurbished, please don’t be and trust Back Market. Very satisfied with my purchase.MacBook Pro (2021) 16.2-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GBReviewed in the United States on November 18, 2023
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Mary K.
Purchased on March 30, 2024
5/5It was time for a new computer as mine was getting too old to be supported or upgrade much anymore. I've learned to turn to Back Market for the buy. This is my third purchase to date, and everything has been wonderful. I have an iPad, a MacBook Air, and now a MacBook Pro from them. I've also been telling people who didn't know about this option. Thanks so much for these great refurbished products, and for the upbeat attitude here!MacBook Pro (2021) 16.2-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GBReviewed in the United States on April 14, 2024
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Hyunjay C.
Purchased on March 26, 2024
5/5Was very suspicious of this site at first, but eventually got curious enough to try it. Ensured that the refurbisher had a strong reputation and ordered a 14" M1 MacBook Pro. Order arrived sooner than expected, and I was very impressed with the device. No signs of any wear on the device being rated as only "Good" condition. Battery only went through 50 cycles, so basically good as new. Everything runs smoothly with no errors. Considering all the bull**** pricing that Apple is doing with their new devices ($200 dollars for 16GB RAM, what a joke), getting this device for only 800 dollars with trade in is such a steal, it's not even funny. I highly recommend getting a refurbished M1 Pro from sites such as this one over getting the newer overpriced crap from Apple themselves, as they actually offer more performance for price.MacBook Pro (2021) 14.2-inch - Apple M1 Pro 8-core and 14-core GPU - 16GB RAM - SSD 512GBReviewed in the United States on March 29, 2024
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Melissa F.
Purchased on February 25, 2024
5/5My MacBook Pro M2 late 2022 model came in quickly and looked brand new with the box and charger. I would've never known it was refurbished if no one told me. I definitely recommend buying from Back Market because it is trusted and you also get the 1 year warranty in case something goes wrong.MacBook Pro (2022) 13.3-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GBReviewed in the United States on March 11, 2024
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Josef N.
Purchased on January 30, 2024
5/5Another great purchase from Back Market :). I’ve ordered multiple iPads from Back Market previously; this was my first laptop purchase. As expected, the MacBook Air was delivered extremely quickly — within 1 day of purchase (actually faster than expected!). Safely packaged. MacBook Air came in the original Apple box (though the Apple box did have a big white sticker label — which made it clear it wasn’t brand new). MacBook Air was in great condition as promised. No issues setting it up. Back Market has repeatedly delivered great products to me. As someone who loves to buy products refurbished to save some money, Back Market is a site I look forward to continue using!MacBook Air (2023) 15.3-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GBReviewed in the United States on February 25, 2024
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Art P.
Purchased on January 27, 2024
4.2/5The order of my MacBook Pro was easy and it operates just as it should. I am very happy with my new computer, except that the battery capacity is only 86%. It holds a charge all day long, but I am afraid that I will be needing a new battery in a year or so. I guess that is the trade-off when you purchase a refurbished computer.MacBook Pro (2023) 16.2-inch - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 512GBReviewed in the United States on February 12, 2024
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Kathleen R.
Purchased on December 26, 2023
5/5I’m so happy with my new reconditioned computer from Back Market! It arrived well-packaged and in excellent condition. Transfer of data from my old MacBook Air was seamless and I couldn’t be more pleased.MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GBReviewed in the United States on January 11, 2024
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Claudia C.
Purchased on November 10, 2023
5/5So far so good! I hope it holds up for a long time like my current MacBook Pro (a 2012), which still runs great, with a couple of upgrades of RAM etc., but can no longer handle some new complicated web applications my work requires. Buying a refurbished computer instead of a new one saved so much money, and it's great for the environment. The one I got was listed as "fair" condition, but works great. There's just a scratch on the outside, but it does not affect the functioning of the computer at all.MacBook Pro (2020) 13.3-inch - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GBReviewed in the United States on December 4, 2023
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John T.
Purchased on January 20, 2024
5/5I was pleasantly surprised, the refurbished MacBook Air (2020) arrived within a few days, and it is in PERFECT condition. No scratches or any issues, battery is still in top level health. This was by far the BEST deal I could find online on this model. I only order from Backmarket for my used tech now. Whenever I did have even the slightest issue, their customer service has been great. It might take a day for them to reply to me, but they have always resolved any issues I had. I can not recommend this website enough! Thank you BackMarket! 10/10MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GBReviewed in the United States on February 4, 2024