UPGRADE SOLUTION's customer reviews

4.1/5

170 verified reviews in the last 6 months.

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  • D

    Dorothy S.

    Purchased on February 8, 2024

    5/5
    I am learning how to use the phone, so I am watching instructions on you tube. So far, everything is going great. The condition was in excellent condition. The delivery was very prompt, fast, and accurate in timing. Maybe I will purchase a case for the phone. Thank you, Dorothy! PS It is very exciting to deal with an Honest company like Back Market. Also who refurbishes the phones are honest and great.
    iPhone 7 128GB - Black - Unlocked

    Reviewed in the United States on February 25, 2024

  • T

    Tammie O.

    Purchased on February 13, 2024

    4.4/5
    I love backmarket for great deals. This iPhone 7 looks and works great. I gave almost nothing for it. Every system in here runs smooth. I would recommend if you need a quick replacement phone. 2 issues to address are battery life. Which is not as great as I’d like. I was use to charging at the end of every evening. With this phone I have to charge 2 times daily. Sometimes 3 depending on my phone use and I use my phone for everything! Signal is another issue but that’s an apple issue not a backmarket issue. I live in a very rural area. The phones signal is horrible out here. When I’m in town it’s great. I’m still pretty happy with my quick replacement phone.
    iPhone 7 128GB - Gold - Locked T-Mobile

    Reviewed in the United States on February 27, 2024

  • M

    Mandy G.

    Purchased on February 19, 2022

    5/5
    Just getting around to rating this as I'm looking into another new purchase. I purchased this iPhone 7 plus over 2 years ago and it's still going strong! No signs of wear or tear and I've somehow kept it that way. The only reason I'm looking to upgrade is becasue I can't seem to get all of the updates on this older version of iPhone anymore sadly. This was the second iPhone I purchased from back market and it's now the only place I will purchase phones from. I plan on purchasing 2 more phones in the next few months from back market.
    iPhone 7 Plus 128GB - Black - Locked T-Mobile

    Reviewed in the United States on March 6, 2024

  • E

    Eugene H.

    Purchased on December 27, 2023

    4/5
    So I ordered a 2016 iPhone SE First Generation Silver and I had received an iPhone SE First Generation Rose Gold. And on the paper that the phone came with says SE First Generation - AT&T Locked. I am pleased with my order and have gotten the phone all set up if y’all want me to send me the iPhone SE First Generation silver send me an email and based on the email and what I decide I will send the current SE I have back.
    iPhone SE 32GB - Silver - Locked AT&T

    Reviewed in the United States on January 7, 2024

  • J

    Jo S.

    Purchased on April 1, 2024

    5/5
    I replaced my broken iphone SE (2016) 32 mb with this iphone SE (2016) 128 mb. Even though it's condition was listed as "fair", the phone looked pretty perfect to me! It was easy to restore my backup on it, too. I'm thrilled to have the extra storage space for a bunch more photos! The absolutely AMAZING part? The BATTERY HEALTH is 97 percent, more than DOUBLE what my broken phone has when it ended it's life. Super speedy shipping, well packed! Great communication and shipping notifications. Will definitely recommend to others in need of a phone. Thanks for a great experience! -Jo
    iPhone SE 128GB - Rose Gold - Unlocked

    Reviewed in the United States on April 17, 2024

  • D

    Destiny C.

    Purchased on November 23, 2023

    4.4/5
    My husband and I decided to get 2 tablets for our daughters for Christmas this year to get rid of there Amazon tablets. When I opened the package to check. I was sent the wrong tablets. The picture shows the iPad with the finger print but instead we was sent the one with the home button. The iPads are in good condition, both even came with working chargers and the box. It just wasn’t the one presented in the picture.
    iPad mini 2 32GB - Space Gray - (Wi-Fi)

    Reviewed in the United States on December 13, 2023

  • Y

    Yaneth G.

    Purchased on December 17, 2022

    5/5
    I purchased two iPad tablets for my boys and the quality of them were great. It was obvious they were new cosmetically but once I added cases and screen protectors you couldn’t tell the difference. A year out and they still work great.
    iPad 9.7 (2017) 32GB - Space Gray - (Wi-Fi)

    Reviewed in the United States on December 4, 2023

  • P

    Patrick G.

    Purchased on April 6, 2024

    4.8/5
    Once again, my experience with your product was excellent. My wife and I ordered up 2 of the samsung 20 fe 5g phones. They both performed flawlessly right out of the box. We are extremely happy with our purchase..
    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Reviewed in the United States on May 10, 2024

  • E

    Edward j B.

    Purchased on February 22, 2024

    4.9/5
    It's been an adjustment going from android to apple, love the phone. Love that even though condition says good, while it's not pristine it's closer to excellent. Thank you and when I'm ready for a upgrade, Back Market will be my first stop.
    iPhone SE 64GB - Space Gray - Unlocked

    Reviewed in the United States on April 15, 2024

  • N

    Neev P.

    Purchased on March 9, 2024

    5/5
    The device was a little dirty, just some smudges from residual glue, but nothing too serious. Other than awesome experience. Great price. The device was in condition just as advertised. This is my second time buying from Backmarket and will keep buying from Backmarket.
    iPhone SE 16GB - Space Gray - Unlocked

    Reviewed in the United States on April 11, 2024