Customer reviews
4.2/5
198 verified reviews in the last 6 months.
Filter by stars
- 100%
- 0%
- 0%
- 0%
- 0%
- E
Elias C.
Purchased on March 7, 2024
5/5I chose to buy the iPhone 11 pro max in fair condition and with the new battery. To my surprise, the iPhone arrived brand new, I had no reaction because I didn't expect to receive the smartphone in this condition, I expected to receive a refurbished iPhone, but to my surprise I received a brand new one, or else this seller's work on refurbishing is so perfect that the equipment arrived new with 100% incredible battery life, simply incredible, so far I'm amazed at the quality of this iPhone. Thank you very much, I will always be buying here at backmarket, you left me amazed and delighted with the quality of the services and products, this seller has 1000 million stars and left me very amazed. thanksiPhone 11 Pro Max 64GB - Space Gray - UnlockedReviewed in the United States on March 29, 2024
- K
Kathleen S.
Purchased on April 14, 2024
5/5Within a couple of weeks of receiving the phone, the back camera stopped working. I contacted customer service, was asked to send the phone back, and a new (refurbished) phone was sent immediately. No prevaricating, no discussion, case closed. I will continue using Back Market.iPhone 11 Pro Max 256GB - Silver - UnlockedReviewed in the United States on April 28, 2024
- J
Jaime A.
Purchased on December 30, 2023
4.1/5Great phone, I love it just purchased. Looks good as new!! There are a few scratches, on sides but overall I’m satisfied. I purchased the iPhone 11 Pro Max unlocked in excellent condition. Great for price.iPhone 11 Pro Max 64GB - Space Gray - UnlockedReviewed in the United States on January 5, 2024
- D
Deanna W.
Purchased on November 20, 2023
4.1/5I really needed a new phone as my old iPhone was getting hard to hear out of. I recently purchased the iPhone 11 Pro Max, and a little disappointed. The Midnight Green color is really nice! However, upon typing the phone is really delayed. You almost have to double tap. I’m still getting to know the phone but for now, the slowness is the only thing I can find wrong. You get what you pay for!iPhone 11 Pro Max 64GB - Midnight Green - UnlockedReviewed in the United States on November 25, 2023
- M
Miss W.
Purchased on May 14, 2024
5/5I ordered excellent condition and the phone is in excellent condition. Just like new. The phone has a genuine iPhone display, good battery health, no scratches, it is clean and I'm very happy with my purchase! You never know what you will get when you get a refurbished phone but I'm glad I chose this seller!iPhone 11 Pro Max 64GB - Silver - UnlockedReviewed in the United States on May 16, 2024
- R
Renate M.
Purchased on February 21, 2024
5/5Order my IPhone 11 Pro Max and I couldn’t be happier. It was in perfect condition and very easy to transfer all my stuff from my old phone. Shipping was very fast. I will definitely tell my friends about Back Market and will definitely be ordering from them again when I need to upgrade. I HIGHLY RECOMMEND BACK MARKET FOE YOUR NEXT IPHONE PURCHAiPhone 11 Pro Max 256GB - Space Gray - UnlockedReviewed in the United States on February 25, 2024
- A
Andrew G.
Purchased on December 2, 2023
4.4/5I’m not sure yet what to think. The phone works so far. It was upgraded for free from 256GB to 512GB which was a pleasant surprise. The only issue so far is the battery. It seems that it is not an apple battery because the phone can’t measure the capacity so I’m kind of in the dark right now on that. Im guessing it’s a new battery but what’s the quality if it’s not Apple? I’m hoping that I wasn’t upgraded on storage capacity just to get rid of a lemon disguised as a good gesture. The last phone I got from Back Market was great until I drove my truck over it on accident so I have confidence that this will be a good phone also. I would just like to know some details on the battery. Thankfully you have a good help center so I should know something soon enough.iPhone 11 Pro Max 256GB - Space Gray - UnlockedReviewed in the United States on December 9, 2023
- K
Kalysta C.
Purchased on June 22, 2021
4.9/5Very good quality and I still use it till this day. Lol I’m using it right now, as I’m typing the review. The product came clean, crisp, no scratches and no dents. Very sturdy product. It’s almost as if I bought it directly from the Apple Store. Very good quality Fs. It was a hefty purchase but I’d say it is a more affordable alternative than going the route of getting a phone from a cellular service company.iPhone 11 Pro Max 64GB - Midnight Green - UnlockedReviewed in the United States on November 16, 2023
- R
Ren J.
Purchased on August 18, 2022
4.6/5I purchased this unlocked I phone Pro Max around two years ago ( currently 2024) and it such a great buy. I selected the "good" condition no heavy denting scratching. Phone powered right on and set up was a breeze. Was able to connect to my service provider with no issues.iPhone 11 Pro Max 256GB - Space Gray - UnlockedReviewed in the United States on May 14, 2024
- S
Shonda J.
Purchased on April 6, 2024
4.1/5Overall satisfaction with my phone. I bought “fair condition” which I expected dents etc. The actual phone has one small scratch on the screen barely noticeable and small scratches on the case. Again no biggie to me. My only complaint is the battery life is not the 2w fat I expected. It has 75% capacity which is what advertised but I guess I didn’t think that was a big deal. If I had to do it all over again, I’d go ahead and get the better phone for the better battery.iPhone 11 Pro Max 512GB - Silver - UnlockedReviewed in the United States on May 10, 2024