Customer reviews
4.2/5
626 verified reviews in the last 6 months.
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Luigi C.
Purchased on March 20, 2024
5/5Hi! I received my order on time and very quickly. I just wanted to say that once again Back Market has outdone itself! This is the third phone I have purchased from Back Market and it is in immaculate condition (you can not tell it is not new) with a 95% battery! The refurbisher,Prime Mobile 1, was right on spot! They did a great job, I could not be more pleased with the condition and the price. In all, from various refurbishers on Back Market, I have bought three Apple phones and two Apple MacBook pro laptops and could not be happier with all my purchases. I am very, very happy with the purchase, and continue to be a devout Back Market customer! Thanks.iPhone 12 Pro Max 128GB - Graphite - UnlockedReviewed in the United States on April 3, 2024
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Lori H.
Purchased on January 20, 2024
4.8/5Got my new to me iphone12pro max and love it! Great condition, won’t know it was a refurbished phone. Love the size. And shipping was great and my trade in was easy and smooth. When it’s time to upgrade I will come back for sure.iPhone 12 Pro Max 128GB - Pacific Blue - UnlockedReviewed in the United States on February 6, 2024
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Peter K.
Purchased on December 27, 2023
4.9/5Iphone 12 pro is a good refurbished phone for a good price! Not just that but my old iPhone X pro trade in fetched 150$ which brought the price down to a little over 300$! Can’t see spending 1200$ for the new 15 pro, which isn’t all that much better anyway. Thanks Backmarket, I’ll be back for more in 3 years.iPhone 12 Pro Max 256GB - Graphite - UnlockedReviewed in the United States on January 21, 2024
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Charlene L.
Purchased on April 17, 2024
5/5I received my iPhone 12 Pro Max in excellent condition. No visible scars or scratches. Phone was new. I had no issue with transferring data from one phone to the other. This is my second phone from back market. I will continue to use back market to order phones.iPhone 12 Pro Max 128GB - Pacific Blue - UnlockedReviewed in the United States on April 30, 2024
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Eugene C.
Purchased on January 11, 2024
4.9/5This iPhone 12 Pro Max was in nearly new condition and has worked almost flawlessly. On rare occasions, it fails to turn off via the normal button slide. However, the solution is very simple and is done in seconds. A great buy.iPhone 12 Pro Max 512GB - Graphite - UnlockedReviewed in the United States on April 7, 2024
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Eric E.
Purchased on January 26, 2024
5/5Purchasing from BackMarket is a no brainer. Ordered an IPhone 12 Pro Max in good condition. Battery life was 89% when received and the phone barely had a mark on it. This is the 2nd IPhone I've purchased, the other was a 12 Pro for my wife who just loves it. I don’t see how you could not appreciate the professionalism that Back Market offers on their like new products, unless you just want the smell of brand new at the brand new price.iPhone 12 Pro Max 256GB - Pacific Blue - UnlockedReviewed in the United States on February 12, 2024
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Iyona W.
Purchased on January 11, 2024
5/5I love this company so first thing first I ordered a “iPhone 12 Pro Max” and they sent me a”iPhone 13 Pro Max”😭 okay then I got the phone and three days later I cracked the back of the screen…. So they send a card with there personal # and I called they answered And they communicate really well over the phone understanding etc…I sent the phone back and fixed it for me and sent it back the next day well ofc I didn’t get it the next day because it was the weekend so I had to wait next business day and I got it that day they were really communicative I love it 5 stars thank you!iPhone 12 Pro Max 128GB - Pacific Blue - UnlockedReviewed in the United States on January 17, 2024
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Anthony B.
Purchased on December 26, 2023
4.8/5I bought this iPhone 12 Pro Max in good condition and it came with only one tiny visible scratch the screen was flawless. I just wish that it came with a new battery since the existing one is only at 90% health.iPhone 12 Pro Max 128GB - Pacific Blue - UnlockedReviewed in the United States on January 2, 2024
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Sarah P.
Purchased on December 13, 2023
5/5My daughter had an iphone 10 that was on its last leg! I really wanted to get her a new phone but really couldn’t afford it! My other daughter found out about Back Market from a co worker who has bought several iphones from Back Market for her family and she’s always been happy and has never had any problems! I was able to get my daughter an iphone 12 pro max in excellent condition from Back Market! She was so happy and excited and thankful she started crying! She’s having a tough time financially and has an almost two year old, so buying a new phone was not a possibility for her! I love that not only are you able to keep things out of the landfill but helping save materials from being mined. I know it’s a rain drop in an ocean of electronics but if everyone would change the mindset of always needing the “latest and greatest” it could make a huge difference!! I also feel more secure knowing that it also comes with a one year warranty! I will definitely be telling anyone I know that they need to use Back Market for their electronic and tech needs!! Thank you!!iPhone 12 Pro Max 256GB - Gold - UnlockedReviewed in the United States on December 29, 2023
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Wendel S.
Purchased on December 12, 2023
5/5I ordered an iphone 12 pro max in good condition, and it was in pristine condition when I got it. Pretty much like new and I could not be happier! Even the battery capacity is still at 100%. What a deal! Thank you Back Market. I don't think that I will ever buy a new phone again.iPhone 12 Pro Max 256GB - Pacific Blue - UnlockedReviewed in the United States on December 25, 2023