Customer reviews
4.5/5
304 verified reviews in the last 6 months.
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Jane B.
Purchased on January 23, 2024
5/5My iPhone 14 arrived within a few days of my order. I ordered one that was listed as “good” condition. I was expecting a few minor scratches but when I opened up the box, it was in pristine condition! 😁 Not one scratch on either front or back of my phone! Your business was in touch with me, via email, from start right up to when I mailed my old iPhone back to you , free of charge. In my opinion, you are definitely a 5 star business with 5 star service. I will highly recommend you to anyone looking for a refurbished/reconditioned cell phone!iPhone 14 128GB - Red - Unlocked - Dual eSIMReviewed in the United States on February 11, 2024
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Kathryn W.
Purchased on February 23, 2024
4.6/5i’m obsessed with my new phone !! i only have one complaint- i ordered a phone in excellent condition & it has a big scratch at the bottom of the screen ! not what i would expect from “excellent condition.” Luckily with the screen protector on it’s barely noticeable, but still, i was kinda bummed about it. other than that the phone works literally perfectly & is beautiful! this is the third apple product i’ve bought from back market & i totally recommend it to anyone who’s unsure about trying a refurbished piece of tech. i’ll be using this phone for years to come! totally worth it :)iPhone 14 128GB - Purple - Unlocked - Dual eSIMReviewed in the United States on February 29, 2024
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Bradly A.
Purchased on April 8, 2024
5/5The phone I received was in near perfect condition, I am very pleased! I wouldn't be able to tell any difference between my refurbished phone I received vs if I had paid over $200 more for a new phone.iPhone 14 128GB - Midnight - Unlocked - Dual eSIMReviewed in the United States on April 22, 2024
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Ryan A.
Purchased on February 16, 2024
4.7/5So I was a little skeptical about ordering a refurbished phone but eventually went through with it, the phone works great and looks great, I ordered it in good condition and there were a few scratches on the corners that were fairly visible which I don't have a problem with, some people said they ordered in in good condition as well and theirs came in flawless. I personally love it and for anyone reading this, it is worth it if you're skeptical about ordering from here, I will most definitely order from here again!iPhone 14 128GB - Starlight - Unlocked - Dual eSIMReviewed in the United States on February 21, 2024
혜진 이.
Purchased on January 31, 2024
4/5This was my first purchase in Backmarket. Good condition Iphone14 has been delivered, fortunately battery condition was 97%. However, phone had several scratches on its edges showing silver color. One side was damaged severely. As I know, refurbished means not used, but refunded upon opened…iPhone 14 128GB - Midnight - Unlocked - Dual eSIMReviewed in the United States on February 2, 2024
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Soleil W.
Purchased on March 9, 2024
5/5AWESOME! Believe me guys, this is my first order with Back Market and I’m glad I did. Very good refurbisher as well, I bought “fair” condition and it was literally immaculate with 100% Battery Health. I’m very pleased! 5 STARS!iPhone 14 128GB - Blue - Unlocked - Dual eSIMReviewed in the United States on March 24, 2024
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Steven W.
Purchased on October 31, 2023
4.6/5I loved my new iPhone 14! It was my first time buying anything refurbished so I was nervous- but it looks brand new, and I haven't had a single problem with anything. 10/10 would recommend.iPhone 14 128GB - Starlight - Unlocked - Dual eSIMReviewed in the United States on November 19, 2023
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Felicitas R.
Purchased on November 16, 2023
4.9/5I bought my iphone 14 (128gb) in good condition and it’s actually in excellent condition. No scratches, battery 100% and it works perfectly. I’m super happy i decided to buy it through back market instead of apple store bc i paid less and it’s the same quality.iPhone 14 128GB - Purple - Unlocked - Dual eSIMReviewed in the United States on December 4, 2023
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Gabrielle D.
Purchased on May 13, 2024
5/5The shipping was speedy! I ordered the iPhone 14 in excellent condition when I opened up the package and removed the plastic, there were no scratches, no cracks, and everything about the phone was brand new like it just came from the Apple store. I'm getting my phone set up now thank you for my new phone!!! It has also came with an almost perfect battery health, mines sit at 95%. Back Markert you have impressed me so much I will be buying from here again.iPhone 14 256GB - Purple - Unlocked - Dual eSIMReviewed in the United States on May 16, 2024
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Greg C.
Purchased on April 29, 2024
4.9/5iPhone 14 looked brand new except for a very small scratch at the very bottom of the phone. Battery health is 99 percent. Works just fine. Phone arrived three days after I ordered. Very positive experience.iPhone 14 128GB - Midnight - Unlocked - Dual eSIMReviewed in the United States on May 3, 2024