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Verified customer reviews for Refurbished Samsung Galaxy S21 5G

4.3/5

800 verified reviews in the last 6 months.

4-5 stars
76%
3-4 stars
11%
2-3 stars
6%
1-2 stars
7%
A

Andy J.

5/5

Reviewed in the United States on November 1, 2023

This is the 2nd Samsung smartphone we bought from Back Market. This Samsung Galaxy S21 5g Unlocked 256gb was listed as Fair condition and besides the few scratches on the back of phone, you would have never known it was a refurbished phone.
Galaxy S21 5G - Unlocked

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Purchased on October 17, 2023


L

Lindsey M.

5/5

Reviewed in the United States on November 1, 2023

I was in the market for a new phone and was very seriously considering taking out one of those "loans" from Smart Pay so I could purchase a decent phone. That was until my coworker told me about Backmarket.com! I was very hesitant at first about ordering a refurbished phone but once I did some research, I decided to take a chance and I ordered the Samsung Galaxy S21 5G 128GB in Phantom Violet, "Good Condition". My new phone arrived this morning and OMG - I am absolutely BLOWN away!!! It looks fantastic! There are hardly ANY visible scratches except for one small one on the front (the back looks flawless), it was extremely easy to transfer over from my old phone, delivery was super quick, and I just simply cannot express how HAPPY I am with my purchase! I am beyond grateful to have found Backmarket.com! I will update/write another review in about 1-2 weeks once I have had a chance to REALLY see what this phone is all about. But like I said, at first glance, I AM ECSTATIC! Thank you, Backmarket!!!
Galaxy S21 5G - Unlocked

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Purchased on October 29, 2023


J

Justice chinonso E.

4.9/5

Reviewed in the United States on January 11, 2024

I would say that finding out about back market has been amazing to me. I got an S21G 5G Unlocked from Cellfeee (I chose excellent condition) and it has just been a free gift from cellfeee and back market. The phone was delivered sooner than it was proposed and the phone was really in excellent condition, I have searched to see a scratch on the phone but I haven't seen any. I have been enjoying for about 2 weeks now and there haven't been any issue, infact my phone looks brand new, people don't know that I got it as a refurbished product. I will certainly always by from back market as it just saved me hundreds of dollars and also I would always check out products from cellfeee as they have just proven their reputation to me. I got an amazing product with a token (with respect to quality of product). Thank you back market and also cellfeee for keeping your word. I will keep buying from you.
Galaxy S21 5G - Unlocked

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Purchased on December 27, 2023


K

Karen D.

4.9/5

Reviewed in the United States on November 1, 2023

Everything went smoothly with the phone, however, the learning curve on my part was a challenge. With much reading and searching for answers, I was able to log onto the necessary apps. I love the new phone at a reasonable refurbished price.
Galaxy S21 5G - Unlocked

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Purchased on October 12, 2023


B

Bob B.

4.6/5

Reviewed in the United States on November 28, 2023

Was delivered in timely manner and physically looks excellent. The characters on the right side of the screen repeat when typing as did my last refurbished phone. Assuming its a defect from an aftermarket display. Its too much of a pain to remove everything and return it. So, I'll just deal with it. Still a great deal.
Galaxy S21 5G - Unlocked

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Purchased on November 5, 2023


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Benefits of buying a refurbished Samsung Galaxy S21


At Back Market, customers save big compared to the price of new on certified refurbished Samsung Galaxy S21 5G models. The best part is, you don't have to sacrifice performance quality in order to save money; all refurbished devices on our marketplace have been fully reconditioned, cleaned, inspected and tested to the same standards as a new one. This is the biggest difference between buying a used or pre-owned Samsung Galaxy S21 compared to a refurbished one.

Buying a renewed Samsung Galaxy S21 is also a much better option for the environment. A refurbished Samsung Galaxy S21 5G is often a second-hand device that has been restored and updated to meet the Samsung's manufacturer standards, which means you'll be helping to keep old Samsung Galaxy's out of our landfills, reduce electronic waste, and minimize your carbon footprint.


Where to buy a refurbished Samsung Galaxy S21


You'll find the biggest selection, highest product quality and lowest prices on restored Samsung Galaxy S21 5G models at Back Market. That's because we specialize specifically in refurbished tech and take the time to carefully vet every seller on our marketplace to ensure customers are getting reliable devices that perform like-new. We have hundreds of refurbed Samsung Galaxy S21 5G phones in price ranges to fit almost anyone's smartphone budget.

Staying true to our brand, we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop Samsung Galaxy S21 deals on our platform. 

 

Samsung Galaxy S21 5G warranty and return policy


All Samsung Galaxy S21 5G purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best Samsung Galaxy for your needs at lower prices.

 

What to expect when buying a refurbished Samsung Galaxy S21 5G


If you're a first time refurbished buyer, you might not be sure what to expect from your purchase. First, understand that your Samsung Galaxy S21 may have external cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, any external blemishes will not affect the performance of your Samsung Galaxy and you can expect your device to perform as if it were newly opened directly from the Samsung Store.

You should also be confident that your Samsung Galaxy S21 is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement. 


Smartphone Trade In


If you already have a smartphone that you're looking to replace, consider trading it into Back Market to give you a little extra budget for your next smartphone upgrade. We make the process simple for you and we'll give you a free online quote when you answer a few easy questions about your current smartphone.