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Refurbished Google Pixel 4 series
Verified customer reviews for Refurbished Google Pixel 4 series
3.9/5
51 verified reviews in the last 6 months.
4-5 stars
64%
3-4 stars
16%
2-3 stars
10%
1-2 stars
10%
S
Steve M.
4.3/5
Reviewed in the United States on November 10, 2023
The phone is great. It looks just like new. Shipping was fast. The only issue is the battery life. The battery on this phone is terrible. I replaced the exact phone that was about two and half years old and the battery was life was more than double this refurbished one. Other than that I am very pleased.
I got my previous phone from Back Market and was really pleased with customer service and the phone itself. I got an upgrade and am happy with the results. I didn't expect the new phone to be smaller but that's neither here or there.
I’ve used Back Market and like most companies, the company evolved; I think what Back Market is doing to positively impact digital waste is incredible but this experience had a difference that I’m guessing is part of their evolution, I.e., the trade in process. The process after sending in my phone was a total and complete miss. I did not realize that the process now requires providing bank account and social security number information. My quote was for $10 and came back with an offer of $1. I clicked the link in the email to decline the offer with hopes of adding a note to just keep it and discard of it responsibly but every time the link gave a reply message suggesting “oops. Something went wrong.” I later received an email stating that my’no reply’ was considered an acceptance of the offer and my $1 would be deposited into my account. Obviously, that hasn’t and won’t happen because my reply never went through and you don’t have my bank credentials.
All said, my grade is for the process failure and not the product. I don’t use the phone very much. It’s not connected to a service provider. I only use it to cast to my smart tvs using my home internet. It keeps me from tying up ...
Reviewed in the United States on November 17, 2023
Treated me very well. Was kept abreast of the delivery trail. Used excellent fedex. Came exactly on time. Was packaged well, even some extra cables, sim remover. I put the phone through all the paces, including options only advanced developers use. Works as if it was hot off the factory floor. Yes some cosmetic blemish, but I could care less about that. I will buy again
This phone's condition was described as "excellent", but the screen had noticeable burn-in. When I sent it back to be repaired or replaced, they simply refunded me! Be prepared for disappointment with Cellfee.