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What Does "Refurbished iPhone" Really Mean?

Updated Jun 14, 2022 - What is a refurbished iPhone? Learn what refurbished phone means, whether a refurb phone is worth it, and what to consider when buying refurbished iPhones.

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Verified customer reviews for Refurbished iPhone 11 Pro Max

4/5

465 verified reviews in the last 6 months.

4-5 stars
63%
3-4 stars
19%
2-3 stars
11%
1-2 stars
7%
M

Michael M.

4.8/5

Reviewed in the United States on January 17, 2023

The iPhone 11 Pro Max was purchased for my son, who had high expectations for his first phone. When we unboxed the phone, my first thought was how new it looked. No scratches or marks on the screen or metal casing of the phone itself. If it had come in Apple packaging, there would have been no way to tell that it was not brand new. The only issue I had was with the health of the battery. I immediately checked the maximum capacity of the battery and it showed 90%. With how active young people are on their phones, I was hoping to start as close to 100% capacity as possible, but with the phone being refurbished, it was understandable. I will definitely be ordering more products from BackMarket.
iPhone 11 Pro Max

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Purchased on December 31, 2022


E

Eli P.

4.1/5

Reviewed in the United States on October 28, 2022

I was super hesitant on getting a refurbished phone so this was a huge jump for me. I ordered an iPhone 11 Pro Max and that’s what I got so I’m pretty happy. Shipping was a bit sketchy but none the less it arrived undamaged and only a few days late
iPhone 11 Pro Max AT&T

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Purchased on October 20, 2022


K

Kirill S.

4.9/5

Reviewed in the United States on February 11, 2023

All great, order arrived in 2 days, was sceptical buying refurbished, but after reading reviews decided to try. Purchased iPhone 11 Pro Max in excellent condition and came like new. Battery at 80% as guaranteed, but can always be replaced if needed. Thank you to the previous owner for taking care of the phone and backmarket for the service!
iPhone 11 Pro Max

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Purchased on February 7, 2023


E

Eduardo M.

4.8/5

Reviewed in the United States on October 27, 2022

This is my second purchase from Back Market. My phone came quickly and in the condition specified—actually, most of the phone is pristine, but there is a small scratch on the bottom of the screen, so not perfect but better than fair. This phone is actually a replacement—technically my third purchase—because the one I first received did not let me hear during calls; people sounded clear but really far away. There was an attempt to repair, but being beyond repair the refurbisher quickly refunded the cost including shipping. I found this particular phone next for slightly less price, and it works perfectly. I think in an ideal world we would have companies that make the best of the available resources with a positive impact on people and things, and that doesn’t just exist in a pie-in-the-sky future; Back Market is doing this now.
iPhone 11 Pro Max

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Purchased on October 15, 2022


J

Jesse M.

4.8/5

Reviewed in the United States on January 12, 2023

Once again, our dealing with BackMarket was smooth and quick. My lady really likes her refurbished 11 pro max, great battery life, awesome picture quality with a ton of storage. We'll continue to support this company.
iPhone 11 Pro Max

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Purchased on December 12, 2022


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Why buy an iPhone 11 Pro Max refurbished?

The iPhone 11 Pro Max is the largest phone in the iPhone 11 series. It comes with high-end features and technology to ensure you buy one of the best Apple devices. Our iPhone 11 Pro Max refurbished is certified by our team of professional sellers and many devices are also unlocked. They meticulously clean, repair and test our devices to ensure your phone performs like its new partner from Apple stores. The iPhone 11 Pro Max is a safe bet if you need a hybrid camera, fast processor, and reliable battery. Once you buy from us, you'll enjoy a 1-year warranty, something you won't find in regular second-hand devices.

How does the iPhone 11 Pro Max compare?

The iPhone 11 Pro Max is an upgrade to the iPhone 11 Pro. The device has a 6.5" Super Retina XDR OLED screen to view everything on display without straining your eyes. You can rely on its 1242 x 2688 resolution, Dolby Vision, True-tone, and wide color gamut to scroll through feeds, binge-watch and game comfortably. When running apps on your phone, the last thing you'd want is the phone running slow and overheating. Luckily, it has the same fast processor, just like the iPhone 11 and iPhone 11 Pro. The iPhone 11 Pro Max uses Apple's A13 Bionic chip with 6-Core Processor. It also has 4 GB of RAM, ensuring your phone runs at full speed when surfing, streaming, gaming, and clicking.

Do you wish to capture stunning landscapes, beautiful smiles, and brilliant videos with your phone? The iPhone 11 Pro Max has an Ultra-Wide lens that provides 120-degree views. With its 11.1 megapixels, you can rest assured to capture clear and colorful photos in just one click. You can use the QuickTake function and capture high-quality 4K videos when shooting videos. And don't worry that your phone will run out of precious juice. With its powerful battery, you can surf, game, and stream the whole day without recharging it. Lastly, when you've captured videos, pictures, and downloaded documents, you need reliable storage on your device. You can buy a device with 64 GB, 256 GB, or 512 GB, which means you have ample storage for all your media files.

This are the iPhone 11 Pro Max tech specs:

The iPhone 11 Pro Max has 6.5 inches OLED screen type and 1242 x 2688 resolution. Thanks to its A13 Bionic chip, it's a robust device with a 6-Core Processor and GSM/CDMA + LTE network connectivity. While it's not 5G, the device's processor and 4 GB of RAM will ensure it performs correctly. The device will have an internal memory of 64 GB, 256 GB, or 512 GB but won't have an external memory card slot. It's also a single SIM with a Nano sim card and weighs 80z.

Buying a used iPhone 11 Pro Max: What to expect?

When you buy a refurbished phone instead of its new partner, you will be saving more money than you'd expect. The iPhone 11 Pro Max used price is up to 70% less than buying a new device from Apple stores. Additionally, our phones have been thoroughly cleaned, repaired and tested, so you can use a phone that works like a new one. Unlike a regular second-hand iPhone, your device will come with several other perks. Our cheap iPhone 11 Pro Max has a 1-Year warranty and 30 days to change your mind. If you're eco-conscious, the phone will allow you to save the planet by preventing 88% of e-waste. 

Have an iPhone 11 Pro Max to sell?

When it's time to upgrade, you can sell or trade in your old phone with BuyBack. Get cash for your iPhone, no matter what condition it's in. Find out how much your old phone is worth and sell your iPhone 11 Pro Max here.

iPhone 11 Pro Max grades: what do they mean?

  • Fair – The phone's screen may have unnoticeable micro-scratches when you turn the screen on. Its body has visible scratches and may or may not have dents.
  • Good – The screen is in perfect condition. However, its body may have visible micro-scratches noticed from 8 inches away.
  • Excellent – The screen is in perfect condition and may barely have micro-scratches. If they are present, they're unnoticeable from 8 inches away.