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Verified customer reviews for Refurbished Smartphone Deals

4.2/5

6,928 verified reviews in the last 6 months.

4-5 stars
71%
3-4 stars
15%
2-3 stars
8%
1-2 stars
6%
P

Phoebe M.

4.6/5

Reviewed in United States on January 22, 2023

Once again, Back Market comes through for my tech needs. The product was as advertised - a refurbished, unlocked iPhone 11 in good condition. I will continue to use Back Market for my tech needs. I have purchased 3 refurbished Apple products from Back Market and am pleased with all the purchases. I appreciate the service that Back Market provides in saving on waste and providing good quality products at a reduced price. I also appreciate the humor! Thank You all!
iPhone 11

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Purchased on the January 6, 2023

M

Michael M.

4.8/5

Reviewed in United States on January 17, 2023

The iPhone 11 Pro Max was purchased for my son, who had high expectations for his first phone. When we unboxed the phone, my first thought was how new it looked. No scratches or marks on the screen or metal casing of the phone itself. If it had come in Apple packaging, there would have been no way to tell that it was not brand new. The only issue I had was with the health of the battery. I immediately checked the maximum capacity of the battery and it showed 90%. With how active young people are on their phones, I was hoping to start as close to 100% capacity as possible, but with the phone being refurbished, it was understandable. I will definitely be ordering more products from BackMarket.
iPhone 11 Pro Max

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Purchased on the December 31, 2022

W

William M.

5/5

Reviewed in United States on January 28, 2023

This refurbished iPhone 11 is my first purchase from BackMarket. And due to the value and quality of the phone, I totally recommend BackMarket. It feels and works like now, without the high price of a new iPhone. It's like the difference in buying a great used car instead of a new car; you save a ton of money while gaining a great machine. Thanks BackMarket.
iPhone 11

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Purchased on the January 17, 2023

J

Julie G.

5/5

Reviewed in United States on January 25, 2023

I received my refurbished iPhone 11 a couple days earlier than I anticipated and am very pleased with the entire process and the phone itself. I ordered one in "good" condition and it looks brand new. It was very well packaged. Initially, I opted for refurbished as I had a used iPhone 6s for the last 4 years that was given to me by a friend who upgraded. It still works well and I plan to donate it to a shelter. We switched cellular services (right after I figured out how to use it, lol) and everything went without a hitch. Loved the service, the phone and the company's sense of humor. Would definitely use again.
iPhone 11

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Purchased on the January 12, 2023

S

Scott H.

5/5

Reviewed in United States on January 19, 2023

Everything is so far so good. I had a few hiccups of my own in the start and had to return phones based off personal preferences and that went smoothly! The iPhone 11 Pro I have from Backmarket is amazing and in great condition even tho I ordered”good” condition. Mine came from the refurbished Avamt Solutions in original box with a starter case and lifetime screen protector! I was shocked and excited to see both! Overall great experience with Backmarket! I’ve been telling everyone to try ‘‘em out!
iPhone 11 Pro

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Purchased on the January 8, 2023

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