Refurbished TVs by Brand

The TV screen went black 10 days ago. I attempted several times to contact this company; each time, I was unsuccessfully linked to Asurion. Today, I finally was able to communicate with two representatives from Asurion, only to find out the company doesn't have an online presesntation with Back Market. Of course, I have to call a separate number. This is disappointing and angering. This whole experience has left a sour impression of this company. It's so very difficult to get help (despite Our Help Center is here for you!) or contact actual B. M. representatives. Up until this awful, frustrating experience, I would have posted a glowing review. Now I'm posting I'm never doing business with this company again.