The phone got here in good condition with a good deal of battery charge. However, the charge cable that came with the phone did not fit the phone. Luckily, I had a charging cable that worked for the new phone.

Second purchase from thos conpany, and it’s amazing. I recently purchased a 12 Pro Max in “good” condition, and what I received was more than just “good” condition. The quality is amazing, there’s no wear or tear on the phone, and it does not look used whatsoever. Adding on, Back Market is an amazing company, and I definitely recommend this conpany of you’re looking to buy a device that you desire.

Love the phone. No scratches and so far it works perfectly. The only thing I could even complain about is the battery life. It is 84%. I was hoping for 90 or more. But other than that it’s just fine.

I accidentally shot my old iPhone, so take my review with a grain of salt. That said, I'm super happy with my purchase. iPhone 12 Pro Max is easily the best iPhone i've owned to date and runs competitively with anything else out there. My pohone came quickly (ordered it on Thursday night/Friday morning and received it on Monday afternoon. The quality of the iPhone was perfect, no signs of use and basically looked brand new outside of the box it came in. I've also been using it for about a month and haven't had a single issue now. Great purchase! 10 of 10 would come back again! I'm going to use Back Market for all my consumer electronic needs

I am little disappointed on this purchase. Normally, all my purchases are met with happy face. I am assuming that is what refurbishing means. The phone did not recognize neither the screen nor the battery.

I bought an iPhone 12 Pro Max. The seller ‘itsWorthMore’ had the best price for a Very Good quality phone. On arrival it looked like very good quality and no problems. Within a month the screen started clicking and coming undone from the framing. The top section also started coming unseparated. BackMarket usually has great customer service and I sent the phone back. Seller claimed it was out of warranty because it’s falling apart and sent it back, unrepaired. I had a local shop look at it- the lcd was not installed correctly. There was no adhesive or seal used. The seller or someone before them attempted to reglue the frame near the volume switch but the plastic was broken, it can’t be glued. The back glass was a metal aftermarket panel. I’m now stuck with a phone that I can’t keep in my pocket because it will likely come apart again due to the framing being previously broken and the phone poorly refurbished.