This is the second laptop I had to order because the first one was lost in the mail and never received. The whole process took almost a month from the time I ordered the first laptop to the day I received this one, which was very disappointing. However, this computer was a win in the end. It has a better processor and better graphics than the one I originally wanted and it was cheaper! I bought it mainly for playing Minecraft, Sims4, and for running my online retail business. The games run smoothly and boot up in seconds. Web browsing is a breeze. This was a huge upgrade from the dinosaur Dell I had been using for the last 10 years. I have purchased from Back Market many times and will continue to do so.