My 'new' laptop is great! It looks and feels new, its hard to believe that its not. There is only one small scratch on the exterior that you really have to look for. Transfer from my old laptop was easy and seamless. Very happy with my purchase

Machine itself is top notch from 2019 although it is now 2024. Battery life is poor compared to new machines but I went into this knowing such. Overall the condition actually seems excellent although I ordered a on in good condition. The only reason for a middle of the road score is because under the product description this was supposed to come with the Radeon 5600M graphics card with 8 GB of Video Ram, but I was sent a machine with the 5500M with 8 GB of Video Ram. Seller should correct this mistake in the description.

Quality is excellent as advertised. Shipping was faster than originally stated by 3 days. Great place to go for a used Mac. Saved a LOT!

I love my new MacBook Pro, very little dents and scratches which I am fine with.

Everything was absolutely perfect. This laptop is very powerful and in perfect condition. This is my third purchase from BackMarket and I will be back. Their customer service is also fantastic!

The item condition that was selected for purchase was "excellent" yet the product is not in excellent condition. Upon opening the item, there were obvious scratches on the apple logo and on the aluminum. The are not deep scratches by they are clearly visible. It is disappointing that the purchased condition did not meet the description of "excellent" as given by BackMarket.