Before I bought the Note 20 Ultra 5g back in October 2023, I looked around and did my research. From the phone itself to the distributor. I didn't want to waste my money on anything sub-par that couldn't do what I needed it to. Nor did I want to give my money to a shady company that's earned an infamous reputation & having multiple less than desirable reviews. When I found out about Backmarket and read into them and their family of tech savvy refurbishers,along with their mission, as well as all the reviews from satisfied customers; I thought I had found my new home for tech and electronics. 3 months later I'm still extremely happy with my phone and Backmarket. Btw I bought my phone in "fair" condition however with an exception of 1(one) tiny little faint scratch on the screen, it looks like it could pass for new. Bravo Backmarket team. 👏 Thank you.

This phone is phenomenal,my first Note after many Galaxy phones. Perfectly described, beautiful & function like a new phone so far. This was my first refurbished phone & first time using Back Market. I'm very impressed with everything and will never buy new again.

This is the Best Purchase made in January this year. The phone came in good condition,unlocked and with very little scratches that aren't noticeable. I really LOVE my purchase and Back Market is my favorite website to buy refurbished phones. Mine is just as good as a new one.

Overall, the phone is as advertised. It isn't enjoyable that it's actually not the original stylus and the phone, or should I say the stylus with the Bluetooth attached. I guess when you buy a phone, you should expect to be able to use all of its features. That wasn't very pleasant. You should have been advertised saying Bluetooth will not be on the stylus. Because that makes a huge difference. So it looks like they talked about it. I used an $8 stylus and stuck it in.

The device is in good condition. Only, in the characteristics that the seller gave, he did not specify that the back cover was not glued correctly, nor that the screen that the device had was not the original one, but a generic screen. That disappointed me a little, to be honest, because at no time did the seller mention those details.

phone works great except for the fact that if you have biometrics on (fingerprint unlock specifically) it'll regester occasional bursts of quick taps around the area of the thumbprint sensor. it works fine without fingerprint unlock but I would like to have my fingerprint unlock back. I'll try sending it somewhere to get the touch digitizer replaced but it is a little disappointing considering I payed extra for "excellent" condition.