Customer reviews for Renewed by Dell

4.3/5

585 verified reviews in the last 6 months.

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  • I

    Ifrah K.

    4/5

    Reviewed in the United States on January 31, 2024

    Rating this highly despite returning the product bc as a business owner, I understand how much a review affects a business. I'm the type of person who does not make impulse purchases and does extensive amounts of research before I buy a product. I am very upset with this purchase and the time spent researching its specs. The main reason I bought this Dell Latitude 5490 was bc of the 15 hr battery life. However, when I tested it on full charge without a charger plugged in, it only lasted TWO hours. This makes it no different compared to my $100 laptop my dad bought me. I understand this website sells refurbished products. Aesthetic-wise, it was beautiful and looked almost new. However, 2h out of the expected 15h of battery life is an injustice. If you do not care about battery life w/o a charger, you'd probably be fine. However, as a student who frequents coffee shops that often do not have outlets, this was a necessity for me which IT Supply Guy failed to deliver. Needless to say, it is on its way back to the seller.
    Dell Latitude 5490 14-inch (2020) - Core i7-8650U - 32 GB - SSD 256 GB

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    Purchased on January 4, 2024

  • W

    Wayde K.

    5/5

    Reviewed in the United States on April 8, 2024

    The ease of ordering, and the quality of the product that I received, are the reasons for my high review of my purchase from Back Market. If I didn't know that my laptop was refurbished, I would never have known by looking at it. It looks and behaves like a brand new unit. Additionally, the seller threw in an upgrade of a touchscreen. I couldn't be happier with the price, the lightning-fast shipping, and the quality of the product.
    Dell Latitude 7490 14-inch (2018) - Core i5-8250U - 16 GB - SSD 512 GB

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    Purchased on March 24, 2024

  • R

    Rashad I.

    5/5

    Reviewed in the United States on March 4, 2024

    The laptop is perfect and it's exactly what I was looking for. It's light, fast, and has all the features as mentioned on the website. You can't tell that it's been refurbished. Very pleased with my purchase.
    Dell Precision 5530 15-inch (2018) - Core i9-8950HK - 64 GB - SSD 1000 GB

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    Purchased on February 19, 2024

  • A

    Augustyne D.

    4.6/5

    Reviewed in the United States on February 8, 2024

    This was a very simple refurbished computer for basic school use. When it arrived it didn't boot correctly and had a rattle. I suspected some damage in shipping and that it was likely an easy repair. I sent it back according to the directions from BackMarket and the seller fixed it and had it back to me within a week. There was no cost to me. It works perfectly when it arrived. I really appreciate how they stood by their guarantee even for this relatively inexpensive product.
    Dell Latitude E5470 14-inch (2016) - Core i5-6300HQ - 8 GB - SSD 128 GB

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    Purchased on January 25, 2024

  • K

    Kimberly B.

    5/5

    Reviewed in the United States on February 6, 2024

    The laptop looked good as new when I received it and runs so well. The battery life is not the best, but I expected that after the research I did on buying refurbished laptops. That's no problem for me as I am at home most of the time when I am on mine anyways. Overall, I am very happy with my purchase and will definitely buy from Backmarket again.
    Dell Latitude 5400 14-inch () - Core i5-8365U - 16 GB - SSD 256 GB

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    Purchased on January 27, 2024

  • D

    Damon C.

    4.2/5

    Reviewed in the United States on January 21, 2024

    Exterior of laptop was pristine. Display was not as advertised. Advertisement was for 3840x2160. Delivered item has 1920x1080 @ 360 (still good though). Chassis fans were incredibly dirty and clogged causing the system to run above 70 degrees. Had the clean them and provide new paste while in upgrading the storage and ram. So please ensure refurbished means refurbished.
    Dell Alienware X17 R1 17-inch - Core i7-11800H - 32GB 256GB NVIDIA GeForce RTX 3080 QWERTY - English

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    Purchased on January 16, 2024

  • M

    Maggie S.

    5/5

    Reviewed in the United States on October 18, 2023

    I bought this to play around with in my home lab. It arrived quickly, safely, and was packed well, and is in excellent condition - better than expected since it came with a very good rating and I was expecting some small imperfections. Buying refurbished allowed me to get something with better specs than I could afford with new machine, and I would use BackMarket again for this kind of purchase. Thanks!
    Dell Latitude 5410 14-inch (2021) - Core i7-10610U - 32 GB - SSD 512 GB

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    Purchased on September 18, 2023

  • R

    Rahul S.

    5/5

    Reviewed in the United States on October 29, 2023

    It was awesome the laptop feels brand new and really working everything backmarket.com is the best for buying the refurbished laptops I need to specify every part and peace is polished and well cleaned, I got a charger which is not that came for XPS but the charger which got (dell Inspiron charger ) is work as good as the original charger I guess this the best place to buy the laptop or refurbished products I really trust this page
    Dell XPS 13 9360 13-inch (2017) - Core i7-8550U - 16 GB - SSD 512 GB

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    Purchased on October 11, 2023

  • T

    Tara S.

    5/5

    Reviewed in the United States on November 27, 2023

    I am very satisfied with my purchase and do not regret going refurbished one bit. This is my first laptop that I've owned and I'm loving it! you can't beat the warranty or the price! I'm recommending Backmarket to all my friends!
    Dell Precision 5520 15" Core i7 2.9 GHz - SSD 512 GB - 32 GB QWERTY - English

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    Purchased on November 10, 2023

  • D

    Dennis S.

    5/5

    Reviewed in the United States on December 17, 2023

    Yah! Another great buy from BackMarket. The response time of this computer is amazing and I am so happy with this purchase. Of course, all of my electronics have come from BackMarket - computer, telephone (times 2) ipad ((x2) - all are great and I wholeheartedy recommend for any refurbished items.
    Dell Optiplex 9020 Core i7 3.4 GHz - SSD 500 GB RAM 32GB

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    Purchased on November 27, 2023

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