Customer reviews for Refurbished Headphones & Earbuds

I was leery of purchasing refurbished headphones. However, the new version of AirPods Max is the same outrageous price as the original, and has no wired option, which was a deal breaker for me. So I ended up getting a used 1st gen pair from here. It arrived in perfect cosmetic condition. Virtually no sign of prior use, and works great. Plus I saved about $150, so I'm pleased.

The refurbished Sony WH-1000XM5 headphones exceeded my expectations! The sound quality is exceptional, with rich bass and crisp highs, and the noise-canceling is second to none. They look and feel brand new, with no signs of previous use. The comfort and battery life make them perfect for long listening sessions. Highly recommend—worth every penny! Only issue is it arrived 4 days later than what was expected.

I bought these head phones for my grandson. they were delivered on time and way sooner than I expected. when he paired them to the Bluetooth on his phone and started listening to music he was pleasantly surprised and very happy with the product. I have bought a few refurbished phones, a couple laptops from back market. I have and will continue to recommend them to everyone.

This is my second purchase from here and at first I was a little worried especially buying a refurbished product. But all and all they work amazing haven’t had any problems out of them (yet) and I hope I don’t !😀

Headphones came in perfect condition and working extremely well from virtually every aspect. Only issue is I can’t use the find my app with them. I get a response saying some parts are not findable. (There’s a mix of parts likely from other AirPods 4 models when they refurbished it) so I can’t use that. But everything else is great. Don’t regret my purchase.

They work great, but they came in dirty. I know they are used but being refurbished I expected that they would at least clean them, but they were covered in oil and the inside foam of one of the earphones had white stuff on it. Used stuff can come in dirty, but part of the refurbishing process is normally cleaning, part of why it is labeled as "refurbished". They came in their original box with the aux cord, but no charger, which isn't a huge deal.

I love buying refurbished! Ease the burden for our beautiful planet :) So as long as the product functions as expected, I'm happy - and these headphones work just like new! As far as the headphones themselves, they aren't the BEST by any means. They are not quite noise cancelling, and sound engineering isn't as nuanced as I'd ideally like, so can be hard to hear details when I'm DJing, but at my level it gets the job done. 4/5 for the product, 5/5 for BackMarket!!

The ear buds are wonderful!! The hook helps because my other in-ear earbuds kept falling out. I'm super satisfied and also VERY happy to have been able to buy refurbished, there is too much electronic waste.

First of all, shipping was real fast! Arrived in a box (the box wasn’t super clean but I really didn’t mind), a cover and a charging cord. The headphones are perfect, no scratch whatsoever, I can’t even tell they’re refurbished. No connectivity issues. So so worth it!