Customer reviews for iPhone 13 Pro 1000 GB

4.3/5

659 verified reviews in the last 6 months.

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    Christine K.

    4.4/5

    Reviewed in the United States on March 21, 2024

    In the past I always bought new phones because I didn’t have real trust in refurbished phones. But as my son had a great experience with Backmarket, I thought I should go with them this time. I bought a phone advertised as being in “very good condition” and I have to say I‘ve been totally happy with everything so far: their service, shipping, and the phone! The reason why I don’t want to give a five star rating is, that I was a bit disappointed that it didn’t come with a new battery, though. The battery is still good at over 80%, but at a price of $600 for an iPhone 13 Pro, I definitely had hopped it would come with a new battery! But apart from that I really can recommend Backmarket and their products.
    iPhone 13 Pro - Unlocked

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    Purchased on February 20, 2024

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    Angela W.

    4.6/5

    Reviewed in the United States on March 9, 2024

    I ordered a iPhone 13 Pro in excellent condition. I was very pleased when I received the phone as it looked like a new phone with no visible indications of use except some very small marks around the outside of the screen which I was not concerned about due to that are being covered by the case. It also had 89% battery life which was great to see on a refurbished phone. The shipping from the provider was very fast and it came packaged very securely to prevent damage. I had set up the phone installed the case and was attempting to install the glass screen protector. After two attempts with different screen protectors I determined that the screen was not fully flat, middle higher than the edges, but not visible to naked eye. The screen protector would not adhere properly due to this. I was very disappointed because up to that point I was loving the phone and experience with the refurbished product. I decided to return the phone and I have nothing but praise for how Back Market handled the return process. Very well managed, lots of timely communication, and no hassle with the return for a full refund. Although I wish the first phone would have worked for me, the overall experien ...
    iPhone 13 Pro - Locked Verizon

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    Purchased on February 25, 2024

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    Stephen james D.

    4.9/5

    Reviewed in the United States on October 9, 2023

    Listen. I love Back Market. I love the customer service. The prices. The products. All of it. I just bought the iPhone 13 Pro with 256 GB and it runs perfectly. It arrived within a couple of days in great shape. Before this I had my iPhone 7 for close to five years that I also purchased from Back Market and it was excellent. Affordable, functional, ethical tech? Yes please! If you are on the fence of buying a refurbished phone, I hope my experience helps you take the plunge!! Worth it.
    iPhone 13 Pro - Unlocked

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    Purchased on September 26, 2023

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    Anne-marie D.

    5/5

    Reviewed in the United States on January 23, 2024

    This is my second phone purchase from BackMarket. (I plan to get a computer from them soon as well). My last purchase was an iphone 8 64 gigs, in 2021. I've significantly updgraded to an Iphone 13 Pro with a lot more storage! Lack of storage was the reason I really needed to get a new phone... 64 was never going to cut it for me, I should have gotten at least 128 then. (Lesson learned). But, I will say that it is such a treat to have a high functioning camera (I've never had one!) It's so cool to have (if you actually use the features). Anyway, in terms of this purchase, I am super happy once again. I chose the "good" option with standard battery. Battery arrived with 94% capacity which I'm very happy about. The body is just fine with a small scratch, which I never care about because I put an otterbox case on all of my phones. I just want a working phone with a perfect screen and I always get that from BackMarket. I love this refurbished website more than the other ones I've looked at. BM is the only one I've actually used and when I looked at some other sites recently I understood why I keep choosing Back Market... their warranty and website are top notch. Super happy!
    iPhone 13 Pro - Unlocked

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    Purchased on January 17, 2024

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    Kalie D.

    4.9/5

    Reviewed in the United States on December 29, 2023

    I decided to purchase a iPhone 13 Pro from this seller because their asking price was competitive among the sea of iPhone refurbishers on BackMarket. This is the third iPhone I've purchased off BM and thankfully, it's the only one I won't have to request a return for. The iPhone was shipped quickly and arrived within a few days. I purchased the phone in 'Good' condition and although it doesn't quite meet BM's description for 'Good', I can understand why the vendor labelled the phone as such. The back and sides of the iPhone (including the camera lenses) are flawless: no perceptible scratches, dings, or discoloration. The screen has a few scratches, two of them particularly noticeable but it doesn't affect the touchscreen's responsiveness and they're only visible when the screen is off. 'Good' is a fair label in my book. As for the software, it's snappy and apps are quick to load; a significant improvement over my aging Samsung. The battery life is at 88 percent, which is more than what I started with on my old Samsung Galaxy (that I purchased in 'Excellent' condition) and more than enough for my needs. iPhone 13s have an internal setting that limits charging in order to prolong b ...
    iPhone 13 Pro - Unlocked

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    Purchased on December 5, 2023

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    Christopher A.

    4.4/5

    Reviewed in the United States on March 4, 2024

    Overall fairly pleased with my iPhone 13 Pro with one exception. Pleased with back market and the service. I bought a “fair” condition phone, as cosmetics of the case are not too important to me; I put it in a case anyway. It was my impression that regardless of cosmetic grading, the phone internals are supposed to be fully up to snuff. My phone alerts me that it cannot verify if the camera is a genuine part. Not the end of the world. The cameras work well — except the telephoto camera has a couple of small smudges indicative of dirt on the CCD sensor. This can only be seen on a uniform background, like a clear blue sky or a white wall. I doubt most would ever notice, but as a photographer, I see it. It’s not a deal breaker, but a slight annoyance. My guess is that this phone’s camera was refurbished or replaced. I don’t know if it was replaced with an aftermarket part or not. Maybe. It works.
    iPhone 13 Pro - Unlocked

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    Purchased on February 26, 2024

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    Amanda B.

    5/5

    Reviewed in the United States on December 26, 2023

    This is my 3rd IPhone purchase with Back Market. This time I upgraded to go with a new battery being this is for my teenager. I have always been very pleased and will be purchasing an Ipad in April. Thank you Back Market for providing affordable refurbished Apple products that are as good as brand new.
    iPhone 13 Pro - Unlocked

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    Purchased on December 14, 2023

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    Robert B.

    4.8/5

    Reviewed in the United States on December 10, 2023

    I was hesitant to purchase a refurbished phone but my experience with you guys has been great. The phone is in excellent condition and was at least $350 to $450 less than a new one. I would recommend buying the phones listed in “excellent” condition because the reviews were best from those who purchased excellent rated phones . Only had it a few weeks but so far so good. You forgot to send directions on how to transfer old phone to the new one but I have co workers who knew how to do it.
    iPhone 13 Pro - Unlocked

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    Purchased on November 24, 2023

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    Erik P.

    4.1/5

    Reviewed in the United States on October 2, 2023

    The phone works fine with no damage on the outside. But I received the piece with 87 % battery health and dust inside 3x zoom telephoto objective (a few little dots can be seen in photos especially if the background is blue/white). Also for some reason I received the wrong color (silver instead of gold), but I dont mind. After the purchase, I am asking myself a question what actually is refurbished if there is not even a new battery? (I ordered the highest quality possible)
    iPhone 13 Pro - Unlocked

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    Purchased on September 20, 2023

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    Connor R.

    4.8/5

    Reviewed in the United States on February 12, 2024

    I've been very hesitant to purchase refurbished technology in the past but BackMarket has changed my perspective. I was planning on buying a brand-new iPhone 15 Pro (or Pro Max)but couldn't convince myself to drop that kind of money, then a friend recommended BackMarket and it has been such a great experience. I bought this iPhone 12 Pro and am honestly glad I got this over the 15, half the price, and not all much different. Thank you BackMarket, you've earned yourself an ongoing customer.
    iPhone 13 Pro - Unlocked

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    Purchased on January 29, 2024