Customer reviews for Refurbished iPhone X series

**Phone Review:** I recently purchased a phone from Back Market, and I couldn't be more satisfied with my experience. The product itself is excellent, boasting all the features I was looking for and performing flawlessly. It arrived in pristine condition, looking and functioning just like new, which exceeded my expectations for a refurbished device. The delivery was impressively timely, arriving even earlier than anticipated, which was a pleasant surprise. It was well-packaged, ensuring that it was protected during transit. Additionally, the customer support from Back Market was outstanding. They were responsive and helpful, addressing all my queries promptly and professionally. Overall, my experience with Back Market has been fantastic, and I am already planning to buy more products from them in the future. Highly recommended!

product works and is fully unlocked which I love. It was a tiny scratch on the screen but it is refurbished. Shipping was fast i just hate dealing with fedex. Package arrived one day late. Phone battery is on 100% which i’m super satisfied with! Will order from here again

My experience with Back Market has been pretty good. They delivered my products in a timely manor with minimal issues. The only thing that bothered me was that I ordred a phone & case together & they were delivered on different days. A little annoying but not a major issue. The phone itself looked great. Unfotunately, it seems to have an issue getting loud enough in the non-speaker mode. Even in settings it's not possible to increase the volumn to an acceptable range w/o going to speaker. Note I must make is the phone is a refurbished phone. Soooo??? The only accessory, was the case which I really like. However, I made the mistake of assuming it came with a screen shield & it did not. Personally, I think this is shortsided on the production side. If your buying a "protective case" wouldn't there be something to protect the screen??? To be fair, it was short sided on me because nowhere in the product description did it show there was a screen protecter. All in all, the XR is a great phone for the money & Back Market did a good job providing it.

I was looking for a convenient phone just to have because I recently broke mine and needed to have something on hand. I was a little nervous with using the Back Market app because I’ve never thought about buying refurbished electronics but so far the phone has given me no issues. I will continue to use backmarket whenever I need something quick and affordable.

Fast delivery! The iPhone XR looks good , works great and the best is it has a new battery installed! This is our 5th refurbished BackMarket product we purchased in the last 3 years and all went well. (iMacs, MacBooks and iPhones)

This is my fourth refurbished purchase through Back Market. I purchased two iPhone 8's, then an iPad Air III and most recently an iPhone XR. I have been happy with all the purchases and service. Lately however, I have been getting Ads from competing companies with considerably lower prices, like $100 less for a comparable iPhone XR. For my next purchase, I may do a bit of comparison shopping. Still I've been very happy with Back Market and should maybe just pay a bit more and stick with them. Later, my iPhone XR continues to work well but I've seen offers from others for $100 while I paid $300

I got the light silver iPhone XS Max 256GB. So glad for the high GB. It’s a nice phone I’ll keep it a couple months at the least until I can upgrade to a more recent used one again on here, creds to Tech Plug Electronic for refurbishing it as best as one can!. I got a couple of cases for it already. It was a bit worn on the edges but the refurbisher replaced the screen because it was perfect & they replaced the back because that looked excellent too so they went above and beyond to make a 2018 phone look as refurbished as possible. Now that is an honest refurbisher and seller to actually replace the phone screen and replace as much as they can before selling it. I got it in good condition and I agree with the description😊👌. I love the phone the only thing is the camera is not as clear as my old iPhone 12 mini, but, that’s expected with a 2018 phone. I might upgrade to a like iPhone 13 in like September for better camera. But I like this phone so I’ll happily it for 7 more months so this phone will serve me a lot until then. I might just keep 2 phones if I upgrade later on or gift it to a family member who needs one because it’s good 👍 . I like to leave descriptive reviews since ...

I ordered an iPhone XS because I'm on a tight budget, and I can say without a doubt that my next phone will come from the Back Market! The condition was superb, and it even came with a screen protector. I was thoroughly impressed and have recommended that my friends and family exclusively buy from here. If you have any doubts about the quality or condition of the product, then purchasing a product in "Excellent" condition would be right for you. The device arrived at my door 3 days earlier than the expected delivery date. My only complaint is that the phone came with 80% battery health, but that's to be expected with an older device. It was also a nice surprise that the phone came with a promo code for Visible by Verizon to save $5 on my plan for 36 months. 9.5/10 would highly recommend.

I bought an iPhone XR 128 GB on good condition the phone is good everything is working perfectly the only problem is the battery, I only used it for few days from the day of purchase but the battery health went from 96% to 78% within just a space of 4 days I didn’t even use it that much so I don’t understand I have to buy a new battery by myself on top of the amount that I spent on this phone