Customer reviews for iPhone XS series

4.2/5

323 verified reviews in the last 6 months.

  • 100%
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  • J

    Jennifer B.

    4.9/5

    Reviewed in the United States on February 9, 2024

    I got the light silver iPhone XS Max 256GB. So glad for the high GB. It’s a nice phone I’ll keep it a couple months at the least until I can upgrade to a more recent used one again on here, creds to Tech Plug Electronic for refurbishing it as best as one can!. I got a couple of cases for it already. It was a bit worn on the edges but the refurbisher replaced the screen because it was perfect & they replaced the back because that looked excellent too so they went above and beyond to make a 2018 phone look as refurbished as possible. Now that is an honest refurbisher and seller to actually replace the phone screen and replace as much as they can before selling it. I got it in good condition and I agree with the description😊👌. I love the phone the only thing is the camera is not as clear as my old iPhone 12 mini, but, that’s expected with a 2018 phone. I might upgrade to a like iPhone 13 in like September for better camera. But I like this phone so I’ll happily it for 7 more months so this phone will serve me a lot until then. I might just keep 2 phones if I upgrade later on or gift it to a family member who needs one because it’s good 👍 . I like to leave descriptive reviews since ...
    iPhone XS Max - Unlocked

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    Purchased on February 3, 2024

  • C

    Cynthia N.

    5/5

    Reviewed in the United States on October 8, 2023

    Phone is in great condition. Easy to transfer from my old phone. So far as I can tell, everything works like brand new. I was skeptical to buy refurbished but will consider Back Market next time I am in the market again.
    iPhone XS - Unlocked

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    Purchased on September 19, 2023

  • R

    Ruben H.

    4.6/5

    Reviewed in the United States on November 26, 2023

    I was really surprised at the quality of the phone! I didn’t expect so much for the price but they really showed that they are environmentally conscious and dedicated to quality- they even added a new seal to the screen! I would buy more now, seeing how they refurbish phones. Other products will be purchased with confidence! Highly recommended.
    iPhone XS - Unlocked

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    Purchased on November 11, 2023

  • C

    Chrystal C.

    5/5

    Reviewed in the United States on February 25, 2024

    I recommend BackMarket to everyone looking to buy a used phone or even a used device they can't find elsewhere but want a reliable refurbishement. I've bought 3 iPhones all the same model and storage when I have somehow ruined my previous one and have been super happy with each one i have gotten. Even when I have chosen just a "Fair" condition, it has seemed to me to be mint. They do great refurbs and I feel like I'm helping keep these out of landfills by buying them here. Thanks guys for the best phone purchases I've ever made anywhere. Never a regret and always come away with a feel good purchase!! A+++
    iPhone XS - Unlocked

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    Purchased on March 9, 2022

  • C

    Chrystal C.

    5/5

    Reviewed in the United States on February 25, 2024

    I recommend BackMarket to everyone looking to buy a used phone or even a used device they can't find elsewhere but want a reliable refurbishement. I've bought 3 iPhones all the same model and storage when I have somehow ruined my previous one and have been super happy with each one i have gotten. Even when I have chosen just a "Fair" condition, it has seemed to me to be mint. They do great refurbs and I feel like I'm helping keep these out of landfills by buying them here. Thanks guys for the best phone purchases I've ever made anywhere. Never a regret and always come away with a feel good purchase!! A+++
    iPhone XS - Unlocked

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    Purchased on October 30, 2022

  • K

    Kenneth H.

    4.9/5

    Reviewed in the United States on March 12, 2024

    As always, my Back Market iPhones arrived looking and working like new. I just updated from an iphone 7+ to an iphone XS and the XS is in perfect condition. This is the 5th iphone update I’ve used Back Market to implement, and on each occasion everything worked perfectly. I could not be happier.
    iPhone XS - Unlocked

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    Purchased on February 23, 2024

  • C

    Carol C.

    4.8/5

    Reviewed in the United States on March 12, 2024

    Bought iP,hone Xs "Excellent" condition. Looked perfect. Not a scratch. Amazingly had 100% battery health, not 85%. Wow! Only prob was muffled microphone sound (and battery a bit warm). Communicated w/ BackMarket and they were on it immediately. Absolutely communicated within 24 hrs. Told me to do recovery for privacy and send it in. Vendor tried to fix microphone but could not and did not have another Xs in stock. So full refund! (If you get a chance to buy from vendor WeGoWeFix, do so. They respond quickly by text and are very helpful. Just wonderful experience from both BackMarket and WeGoWeFix. I am now be a loyal client of both and am looking for another iPhone Xs on BackMarket. I appeciate companies that live up to their own goals of great customer service.
    iPhone XS - Unlocked

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    Purchased on February 13, 2024

  • T

    Tori E.

    4.8/5

    Reviewed in the United States on February 21, 2024

    i bought the iPhone Xs for my birthday in Fair condition and it came 2 days before it was supposed to be delivered in perfect condition, this is my very first time ever owning an iPhone and I'm very satisfied
    iPhone XS - Unlocked

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    Purchased on February 18, 2024

  • G

    Giovanni C.

    4/5

    Reviewed in the United States on March 1, 2024

    Ordered a Space Gray iPhone XS Max 256GB model and ended up getting a White one. A simple mistake but cmon, how do you mess that up. I even checked the receipt in the box to make sure it wasn’t a mistake on my end and even that receipt said it was supposed to be black. Just kinda disappointed that such a simple mistake could have happened.
    iPhone XS Max - Unlocked

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    Purchased on February 24, 2024

  • C

    Chanelle J.

    4.8/5

    Reviewed in the United States on January 5, 2024

    Phone came within a couple of days after placing the order. No marks. Perfect condition. I got an IPhone XS Max in excellent condition. The only problem is the top left hand corner at times is unresponsive but wasn’t enough to return the phone. I will be purchasing from this seller aga
    iPhone XS Max - Unlocked

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    Purchased on November 26, 2023

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