1,901 verified reviews in the last 24 months.
Suzanne O.
Purchased on April 17, 2025
Verified purchaseI ordered the refurbished Lenovo 100E Chromebook 2nd gen Ast from Firestar. It was listed in fair condition, shipped quickly and was in better than fair condition in my opinion. Problem was, the keyboard didn't work. I called Cliff from Beta Macs - the company known on backmarket as Firestar, and he was sO cool, he refunded me in moments. And rather than send me a return label, he told me to just keep it, no questions asked. And suggested I buy an external keyboard - which I did next day @ five below. Awesome service from both backmarket with refund posted in 2 days and Beta Macs for stellar and prompt service by Cliff, a real ace and helluva nice guy.
Reviewed in the United States on May 6, 2025
Sam G.
Purchased on March 8, 2025
Verified purchaseDell Precision 3541 15-inch (2019) - Core i7-9850H, 32 GB RAM, 512 GB SSD Initial Review: I've recently purchased this refurbished Dell Precision 3541, and here's my honest first impression after initial testing: Pros: - Excellent performance from the Intel Core i7-9850H CPU and 32 GB RAM. - Fast boot times and smooth multitasking thanks to the 512 GB SSD. - Professional, clean build quality with minimal cosmetic wear. - No noticeable performance throttling or stability issues under normal workloads. Great overall value for the specs provided. Cons: - Noticed occasional high CPU temperature spikes, particularly during intensive processes such as major Windows updates. - Minor cosmetic imperfections, such as slight marks on the laptop lid, but nothing serious. - Screen has subtle white spots (likely minor pressure marks); they're not very noticeable during regular use, but worth mentioning. Important Note: High temperature spikes were significantly noticeable during heavy Windows updates (like the Windows 11 update). Thankfully, temperatures stabilized afterward. Overall Initial Verdict: Very pleased so far! Great specs and solid performance for a refurbished model. The heat m...
Condition
Excellent
Reviewed in the United States on March 18, 2025
Geovany M.
Purchased on May 21, 2025
Verified purchaseHonestly, it's the best gift from me to me lol, I am soon starting a business and I need a good working laptop to be on the go, And back market was the place to go to when need equipment. I will be buying more stuff from them soon
Condition
Excellent
Reviewed in the United States on June 2, 2025
Joel C.
Purchased on May 9, 2025
Verified purchaseI really like it! I've been using it at work for 2 weeks now and its been good. Although for the first couple days some of the keys took a second press to type it eventually fixed itself and all they keys work! So I cant really complain, this was my first ever purchase and im very satisfied!
Condition
Excellent
Reviewed in the United States on May 25, 2025
Nigel K.
Purchased on February 22, 2025
Verified purchaseThis is awesome! I had to get a new laptop for work but didn't have the budget to go drop $800 on a new one. Got this one in "excellent condition" and that describes it perfectly. Looks like it was never even touched before. Is working perfectly, charged up quickly and holding the charge. What an awesome deal.
Condition
Excellent
Reviewed in the United States on February 27, 2025
Illia K.
Purchased on June 27, 2025
Verified purchaseAwesome laptop especially for this price. It had a scratch and 80% on the battery but that’s just stuff you should expect buying refurbished electronics. I will definitely consider buying from black market again
Condition
Excellent
Reviewed in the United States on July 13, 2025
Dalton O.
Purchased on March 10, 2025
Verified purchaseThe Dell Latitude laptop came delivered in a well designed protected box and the laptop looked brand new for half the cost of what would have been a new laptop if I hadn't bought from Back Market. Thank you Back Market for making refurbished laptops easily available. This saved my dad a ton of money and works just as good as a new laptop for him. The plus side it comes with a 1yr warranty so he was less concerned of it being a used laptop once he heard its covered if he has any hardware issue arise while using it.
Condition
Excellent
Reviewed in the United States on March 24, 2025
Gwendolyn F.
Purchased on April 15, 2025
Verified purchaseCertified refurbished with vPRO Intel processor. Quick setup and updates installed seamlessly. I needed a work laptop fast and on a budget. This was a smooth transaction from checkout to delivery. I will definitely come back to BackMarket for my tech needs!
Condition
Excellent
Reviewed in the United States on May 4, 2025
Tom C.
Purchased on April 24, 2025
Verified purchaseThe computer was in great condition as described. The vendor was quick to ship. However, whoever refurbished the laptop did a terrible job. There’s a small 32gig cache disk, and a 512 gig SSD. Windows was installed on the small disk, so even trying to surf the Internet caused the disk to get full and the laptop unable to operate. It took about a day and a half to get everything straightened out. That includes getting Windows on the correct disk, and getting the sound, microphone and camera working. Appears to be a good computer now, but I’m sure most folks would’ve just returned it. It was unusable as received.
Condition
Excellent
Reviewed in the United States on May 1, 2025
John B.
Purchased on December 16, 2023
Verified purchaseVery happy with my refurbished Lenovo ThinkPad T480S. I haven't had a computer in years, and is taking some getting used to. But overall it works great, is in pretty good condition, good price, and shipping was fast. I've bought a few android phones and now a laptop from backmarket and have had a great experience every time. I will continue to buy from backmarket, every time the wife or kids break a phone.
Reviewed in the United States on January 1, 2024