Customer reviews for Video Games & TV

4.3/5

370 verified reviews in the last 6 months.

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  • J

    Jacquelyn L.

    4.6/5

    Reviewed in the United States on November 20, 2023

    Shipped fast & arrived in excellent condition! One puzzling thing: it unexpectedly came with a grip for the Joy-Con controllers, which is cool except there’s no port on it to connect the charging cable. I guess this was just a defect when it was made & it’ll still work if you want to use it as a controller grip only, but I must say I felt insane trying to figure out where & how it plugged in!) Otherwise, it was pretty easy to connect everything, set up a Switch account & I successfully downloaded Minecraft so it looks like it’s good to go. Since I got this as a Christmas gift for my young son, I didn’t think however about the fact that it wouldn’t come in a box, so I still have to think about how I can still give him that “wow” factor when he opens it, but yeah- I was already a fan of refurbished electronics and Back Market did not disappoint!
    Switch

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    Purchased on November 3, 2023

  • N

    N M.

    5/5

    Reviewed in the United States on December 5, 2023

    “Excellent” in terms of refurbishment grade is an understatement. This thing came in lookin brand spankin new! Controller is all good to go, haven’t had any problems like drift or deadzones, system is fast and had no connectivity problems. Very pleased.
    PlayStation 4 Slim

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    Purchased on November 27, 2023

  • L

    Lily H.

    4.4/5

    Reviewed in the United States on December 21, 2023

    I don’t leave reviews often but I wanted to comfort any uneasy minds with purchasing here for the first time. I will admit I was a little skeptical about buying a refurbished item from a site I’m not familiar with but I couldn’t be happier. Works great and my son is over the moon about his birthday gift. Thank you!
    Logitech G29 Driving Force Racing Wheel

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    Purchased on December 2, 2023

  • T

    Tymond S.

    5/5

    Reviewed in the United States on February 16, 2024

    Console works great. I’ve had very few issues and ported games from other consoles run on it pretty well too. From how much it cost in comparison to the performance of the console (not even accounting for the environmental benefit from buying refurbished products) it’s just an overall great product.
    Switch OLED

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    Purchased on February 5, 2024

  • A

    Aarron H.

    5/5

    Reviewed in the United States on December 31, 2023

    Ordered this OLED Switch in good condition expecting some scratches or wear. What we got was essentially a brand new Switch, the box it came in had more damage than anything else. I have used BackMarket for multiple refurbished products with 100% satisfactory! I will keep coming back and referring people here.
    Switch OLED

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    Purchased on December 14, 2023

  • T

    Thomas S.

    4.4/5

    Reviewed in the United States on November 5, 2023

    Product was clean and no scratches. Glad to see that the remote had a battery installed. After installing to tv, the item had to be updated by apple. the update makes it a bit more difficult to use than my original same model of Apple tv. That was not a BackMarket problem, but an Apple problem.I'm satisfied with my BackMarket experience.
    Apple TV 3rd gen (2012) - SSD 8GB

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    Purchased on October 25, 2023

  • I

    Isaac J.

    5/5

    Reviewed in the United States on February 4, 2024

    I originally wanted a DS to be able to transfer over pokemon from older games to newer titles. Was trying to buy a junk piece so I was shocked when I opened my "fair" DS to find it practically brand new! Extremely great price for a high quality item. Also shipped 3 days earlier than expected. 10.10
    Nintendo DS - Silver

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    Purchased on February 1, 2024

  • J

    Jodie A.

    4.4/5

    Reviewed in the United States on February 26, 2024

    Quality of the Switch itself was as expected. However, there was still a user logged in when I received the device. This wouldn't have been too big of a deal if it hadn't been a parental controlled user. I had to call Nintendo and get a Master Key to reset parental controls and delete the user, which was a bit of a pain but only took about 20 minutes. The HDMI cord that was sent stopped working after about a week. But the console, remotes, and case are all in great shape. No sticky keys or big scratches. Overall, I'm pleased!
    Switch

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    Purchased on February 4, 2024

  • S

    Scott L.

    4.8/5

    Reviewed in the United States on October 4, 2023

    It was my own fault. I thought I was purchasing an XBox series S. I wanted it to be able to play Starfield. However, I was really purchasing an Xbox One S. It’s too old to play Starfield. I cant really fault Back Market. In fact, the product is in like new condition. The controller feels unused, probably is. It arrived fast and as scheduled. I’m sure I will use Back Market again. I like your business model. I am using it to play Starfield via streaming cloud gaming, not ideal but not a complete waste.
    Xbox One S Limited Edition All-Digital

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    Purchased on September 13, 2023

  • L

    Lindsay W.

    5/5

    Reviewed in the United States on January 29, 2024

    I bought a pink dsi xl in excellent condition and it did not disappoint! I am so happy I purchased it from this website. Shipping was very fast and the ds looks and feels brand new. I couldn't be happier!!!!
    Nintendo DSi XL - Pink

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    Purchased on January 25, 2024

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