Certified Pros's customer reviews

237 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • B

    Brian g E.

    Purchased on September 30, 2024

    Verified purchase

    First time ordering a refurbished product in good instead of excellent condition, and once again very pleased with the condition, shipping and price. A couple months in and the computer has been flawless.

    Item

    MacBook Air (2020) 13-inch - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 1000GB

    Condition

    Good

    Reviewed in the United States on October 17, 2024

  • K

    Kelli S.

    Purchased on February 20, 2025

    Verified purchase

    When I ordered the iPad the estimated delivery date was 3-4 days. It arrived the next day! To my surprise it had a screen protector and case/cover (this wasn’t listed in the description). Nice bonus as I find adding a screen protector less than fun. The iPad works great and it looks great - like brand new. This wasn’t my first purchase at Back Market and it won’t be the last!

    Item

    iPad 10.2-inches (2021) 9th gen 256 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in the United States on March 6, 2025

  • J

    Jacob K.

    Purchased on November 4, 2024

    Verified purchase

    Me newly used dell laptop/tablet is fantastic. It arrived on time, holds a significant charge, and is much more than I expected.

    Item

    Dell Chromebook 3100 2-in-1 11" Celeron 1.1 GHz - SSD 32 GB - 4 GB QWERTY - English

    Condition

    Good

    Reviewed in the United States on November 17, 2024

  • D

    Dale G.

    Purchased on March 31, 2025

    Verified purchase

    Superior quality with nary a scratch! Added an iPad to 2 previous purchases- will be back given the delivery speed and quality of the refurbished items.

    Item

    iPad 10.2-inches (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in the United States on April 20, 2025

  • S

    Sara M.

    Purchased on December 12, 2024

    Verified purchase

    So I ordered an iPad Air 3 in fair condition and I am absolutely blown away. Honestly, I was expecting it to look pretty rough with scratches, dents, etc., but there was 2 tiny scuffs that I didn’t even notice for the first couple days so that should tell you how noticeable they were. Aside from those, it’s absolutely flawless. It looks brand new! It came with a screen protector already on it, and the battery life has also impressed me. I expected it would die fairly quickly or at least quicker than a brand new one would but I’ve been using it for 3 days now off and on to watch videos, browse the internet, mess around on apps, changing the settings to how I want them, and all that fun stuff and I am just now charging it for the first time. When I got it out of the box, it was charged to 83%. So to say that I am happy with my purchase is a total understatement. The fact that I bought the iPad for a small fraction of the price if I would’ve purchased straight from Apple makes it that much better! This is the second time I’ve bought from Back Market and it definitely won’t be the last!! Thank you for all that you do!

    Item

    iPad Air 10.5-inches (2019) 3rd gen 64 GB - Wi-Fi - Silver

    Condition

    Fair

    Reviewed in the United States on December 30, 2024

  • H

    Haria B.

    Purchased on July 11, 2025

    Verified purchase

    I accidentally ordered this item in the fair condition and I’d say it came in a condition beyond that, it only has a few dents on some corners of the computer. I’d say this was a really good purchase so far

    Item

    Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB

    Condition

    Fair

    Reviewed in the United States on July 16, 2025

  • J

    Jessica P.

    Purchased on March 24, 2025

    Verified purchase

    My college uses google programs for assignment submissions. When my outdated MacBook began to die quickly off charger and overheat, I knew I needed something to get me through the last semester of school that didn’t break the bank. I was pleasantly surprised at how much I loved this Acer chrome book. Had I known how nice it would be, I would have switched much sooner. Nothing but good things to say about this device. It has been perfect for what I need. Fast, reliable, and convenient.

    Item

    Acer ChromeBook Spin 511 Celeron N4000 1.1 GHz 32 GB eMMC - 4 GB

    Condition

    Good

    Reviewed in the United States on April 7, 2025

  • E

    Evan M.

    Purchased on May 14, 2025

    Verified purchase

    My first attempt at buying this laptop was actually through Amazon renewed (3rd party seller). Their "excellent" condition laptop had scratches on the screen and wear marks on the keyboard. Needles to say, it was returned. I figured I'd then give BackMarket a try, hoping for a better more truthful outcome. The BackMarket "excellent" condition laptop I received pretty much looks brand new. Perfect screen, body, keyboard, etc. Definite difference. Thank you BackMarket for maintaining truth in your condition ratings. You're my new go-to for refurb tech.

    Item

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB

    Condition

    Excellent

    Reviewed in the United States on May 17, 2025

  • D

    Dionna F.

    Purchased on April 24, 2025

    Verified purchase

    I was so skeptical ordering from this site, but after consulting a friend who also has ordered from back market, I must say I am so happy I went through with this purchase! It arrived in five days right on time per the email. The condition of this computer was in excellent shape just as they said, and the price was just what I was looking for. I am so happy I ordered from back market and definitely look forward to ordering again!

    Item

    MacBook Air Retina 13-inch (2020) - Core i3 - 8GB - SSD 128GB

    Condition

    Excellent

    Reviewed in the United States on May 16, 2025

  • S

    Simone H.

    Purchased on September 27, 2024

    Verified purchase

    i love buying from back market, and this laptop was one of the best choices i made. works perfectly and looks brand new!

    Item

    Lenovo Chromebook 500E Celeron 1.1 ghz 32gb eMMC - 4gb QWERTY - English

    Condition

    Good

    Reviewed in the United States on October 6, 2024