Phone Depot's customer reviews

I received my refurbished iPhone 14 a few weeks ago. Once the phone was set up it has operated flawlessly. I am pleased with my purchase and significant savings that I got from Back Market. I would highly recommend this approach looking for anyone in the market for a replacement phone. My only concern is the extended warranty plan that I purchased with the phone looks like it may be complicated to navigate. This is just an opinion as I have not tried to use this service and hopefully will not need to use.

I been using the iPhone for almost 2 weeks now, this is not my first purchase from back market and I never disappointed with their products and services. I ordered the iPhone 13 Pro alpine green and I’m very impressed with that color. The iPhone arrived pretty quick and the condition is flawless. The phone runs smooth and the battery lasted about day and a half. So far so good. I’ll definitely continue doing business with back market and their awesome refurbished items. Thanks!!

my first back Market experience and i am 100% satacfied. this came with only minor wear and a 82% battery capacity and for a used phone i got what i expected. it was unclocked and works just fine on metro by T-Mobile. thanks!!

I got the Samsung Galaxy s22 in the Pink Gold color in Excellent Condition and can I just say this is way better than excellent condition, it is like brand new condition! I got it all hooked up with no problems! I absolutely love this phone! Back Market did it again and I will definitely keep getting more from them!

⭐️⭐️⭐️⭐️⭐️ 5 Stars – Back Market Came Through Big Time! I recently purchased a Samsung S24 from Back Market, and I couldn’t be happier with my experience. The phone is absolutely perfect—sleek, powerful, and just what I needed. It looks and runs like new! What really impressed me was the warranty that came with it. Knowing I’m covered gives me real peace of mind, and it’s something most other places don’t offer at this level for refurbished devices. Back Market made the whole process easy, affordable, and stress-free. Great product, great service, great value. This is now my go-to place for tech! Highly recommend!

I was initially skeptical about purchasing a refurbished phone, but I found that it matched the description perfectly. It was in excellent condition, and I have had no issues with it. I shared your company information with my family and friends, highlighting how easy it was to place an order and that I was completely satisfied with the experience. Thank you, Ellen Parker

I love my new Samsung Galaxy S25 Ultra! Having an iPhone, I really thought it would be difficult to use and set up but I was wrong! The features on the phone are easy for me use and the camera takes amazing photos! Using Back Market has been a positive experience. I will definitely use it again in the future. Thank you!

yall I was skeptical of getting a refurbished phone. This phone is incredible, it was graded as fair but there's not a single dent or scratch on it!!! The battery life is good not great but honestly for the price I can work with it. When this phone needs to get replaced I will definitely be coming back!!

I ordered the phone in "Good" condition and it looks great! Only slight dings on one corner, and the phone looks and functions well. The only issue I had was with shipping and I ended up having to go pick it up at a location. It only came with the charging cable, no wall plug-in, but that is an easy thing to buy. Overall, I'm very happy with my first experience buying refurbished technology. Will shop here again in the future!