Customer reviews for Renewed by Microsoft

4.1/5

243 verified reviews in the last 6 months.

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  • J

    Josh S.

    5/5

    Reviewed in the United States on February 27, 2024

    The listing was for a Surface Book 3 in "Good" condition, but it looked brand new. No scuffs, scratches or dings. Upon receipt, I charged the device and ran my normal diagnostic/stress tests. The battery health was almost perfect, the CPU and GPU benchmarks were on par with a new machine and the SSD was in perfect working order. If you're on the fence about refurbished, take the chance. My only complaint is the charger that was sent with my PC was a Dell branded USB-C charger in place of a Surface Connect charger.
    Microsoft Surface Book 3 15" Core i7 1.3 GHz - SSD 512 GB - 32 GB QWERTY - English

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    Purchased on February 22, 2024

  • G

    Gabriela G.

    4.8/5

    Reviewed in the United States on February 28, 2024

    came in good condition. The shipping was nice and loved the handy little card that came with it. Barely visible that it's refurbished besides the single mark. Bought from BackMarket before and always happy with the products.
    Microsoft Surface Laptop 2 13" Core i5 1.6 GHz - SSD 256 GB - 16 GB QWERTY - English

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    Purchased on February 9, 2024

  • M

    Michael R.

    4/5

    Reviewed in the United States on February 7, 2024

    Purchased the refurbished Pro 7 from Back Market to replace the Pro 4 my firm assigned for my use in early 2017. The Pro 7 works great for my needs. It's it seems faster than the 4 which works better for my office, travel and entertainment needs. The only issue with the 7 is the finger track pad stop tracking the curser. There is probably a track pad sensitivity setting I will look for in settings. Otherwise, the mouse work flawlessly with no track issues. Very happy with Back Market equipment.
    Microsoft Surface Pro 7 12-inch (2020) - Core i5-1035G4 - 8 GB - SSD 256 GB

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    Purchased on January 17, 2024

  • M

    Miracle D.

    5/5

    Reviewed in the United States on November 15, 2023

    Alright so I've officially had this laptop for just over 2 week and it is absolutely perfect. I bought it in excellent condition and it arrived in just 3days with only tiny scratches on the back you'd have to look hard to notice. No complaint, it was going in a case anyway. My previous laptop was a Surface Pro 6 Core i5 and it began to get phantom touches, preventing me from drawing on it. This surface pro 7 core i7 is exactly what I needed and more!! It performs so much better than my last laptop. I'm so glad I gave this a chance. I saved $20 compared to getting a new Surface pro 6 Core i5 from Amazon.
    Microsoft Surface Pro 7 12" Core i7 1.3 GHz - SSD 256 GB - 16 GB QWERTY - English

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    Purchased on November 12, 2023

  • J

    Jakob L.

    5/5

    Reviewed in the United States on February 6, 2024

    Specs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!
    Surface Pro 4 (2015) - WiFi

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    Purchased on December 27, 2023

  • L

    Lyllian B.

    5/5

    Reviewed in the United States on March 5, 2024

    honestly was really skeptic about it, but I also have a phone that I got from back market and it's still running really well. even after 4 years. I did receive the Microsoft pro in excellent condition and have no complaints, honestly it a works great, the quality is pristine and the speed is great! I really enjoy it so far and there are no physical damage, couldn't have asked for better!
    Microsoft Surface Pro 7 12" Core i3 1.2 GHz - SSD 128 GB - 4 GB

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    Purchased on February 29, 2024

  • P

    Pelumi U.

    5/5

    Reviewed in the United States on November 2, 2023

    My Microsoft surface that I bought in “good” condition came with only a tiny scratch. I couldn’t believe it, everything looked brand new. Honestly, I'm so glad I decided to follow my instinct to purchase. The keyboard didn't come with the initial package but with a little back and forth with customer service, I got it shipped to my address. 10/10.
    Microsoft Surface Pro 6 12" Core i5 1.6 GHz - SSD 256 GB - 8 GB QWERTY - English

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    Purchased on October 17, 2023

  • T

    Tom S.

    4.4/5

    Reviewed in the United States on November 29, 2023

    So over all the labtop is in great condition the keyboard could have been cleaner but for the price it’s not a bad deal. Only thing I have found so far is that the windows hello doesn’t work which the labtop is suppose to support per Microsoft. Also my last grip is the labtop is on windows 10 and now I have to do crazy amount of updates to get windows 11. Besides that labtop is great good price and overall and happy with the purchase.
    Microsoft Surface Laptop 2 13" Core i5 1.6 GHz - SSD 256 GB - 8 GB QWERTY - English

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    Purchased on November 27, 2023

  • S

    Samantha T.

    4.6/5

    Reviewed in the United States on December 11, 2023

    This worked perfectly, I was bummed when less than a year in my new pen malfunctioned. I tried the microsoft warranty and they dotn send you a shipping label. I bought this pen, and it works perfectly, even better than the original
    Microsoft Surface Pen (2017) for Surface 3 3XY-00001-2-A

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    Purchased on December 1, 2023

  • J

    Jack W.

    5/5

    Reviewed in the United States on January 21, 2024

    I feel like I got a total steal here. A great laptop with plenty of power, modern design, and at a very reasonable price. Back Market makes it easy to filter the products down to exactly what I needed and shipping was speedy once I selected my Microsoft Surface. I'm stoked and will definitely use the service again.
    Microsoft Surface Book 2 15" Core i7 1.9 GHz - SSD 512 GB - 16 GB QWERTY - English

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    Purchased on January 7, 2024