Customer reviews for Galaxy Note series

4.2/5

486 verified reviews in the last 6 months.

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  • J

    Julia N.

    5/5

    Reviewed in the United States on February 28, 2024

    I was surprised, to be honest I was worried about the battery life with a refurbished phone. It's actually like buying a phone for the store except the price is much more affordable. This phone works like brand new. I'm very happy with the product and when I'm ready to upgrade I'll be back. Thank you.
    Galaxy Note20 5G - Unlocked

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    Purchased on February 13, 2024

  • C

    Christian L.

    4/5

    Reviewed in the United States on February 26, 2024

    Phone received fast. Good condition. Only thing I wish was better on it was battery. Came with 0%, charged to 100 before turning on. Been on maybe 10 mins max and already down to 93%. Also didn't know this phone didn't have a 3.5mm headphone jack. Not a deal breaker, but wish I had one. Bluetooth lags. But thank you for the refurbished phone. I do appreciate and am going to put this one in a case so that I don't break the screen on this one!! :)
    Galaxy Note10+ 5G - Unlocked

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    Purchased on February 22, 2024

  • J

    Jere M.

    5/5

    Reviewed in the United States on November 10, 2023

    I broke my phone about a week ago and a friend of mine suggested that I go to Back Market to get a replacement. I did and I have been extremely happy with the replacement phone. I can’t believe I originally spent $1200 for the phone and replaced it for under 300. I will probably never buy a brand new phone again. This phone works perfectly and makes me question why I ever paid retail before. Thank you Back Market for all of your efforts in obtaining phones and expertly refurbishing them. I feel you have a customer for life. Thanks again .
    Galaxy Note10+ - Unlocked

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    Purchased on October 3, 2023

  • B

    Bo L.

    4.9/5

    Reviewed in the United States on February 2, 2024

    Before I bought the Note 20 Ultra 5g back in October 2023, I looked around and did my research. From the phone itself to the distributor. I didn't want to waste my money on anything sub-par that couldn't do what I needed it to. Nor did I want to give my money to a shady company that's earned an infamous reputation & having multiple less than desirable reviews. When I found out about Backmarket and read into them and their family of tech savvy refurbishers,along with their mission, as well as all the reviews from satisfied customers; I thought I had found my new home for tech and electronics. 3 months later I'm still extremely happy with my phone and Backmarket. Btw I bought my phone in "fair" condition however with an exception of 1(one) tiny little faint scratch on the screen, it looks like it could pass for new. Bravo Backmarket team. 👏 Thank you.
    Galaxy Note20 Ultra - Unlocked

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    Purchased on October 20, 2023

  • R

    Rachel K.

    5/5

    Reviewed in the United States on November 1, 2023

    My phone works excellent just as promised. Looks brand new can't tell it was a refurbished phone. It was a gift for my son. He loves it. I will be using back market again in the near future. Thank you so much 💕
    Galaxy Note10+ - Unlocked

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    Purchased on October 18, 2023

  • C

    Charles W.

    5/5

    Reviewed in the United States on November 12, 2023

    2 weeks in and the phone is fantastic! They may call these phones refurbished but mine looks like brand new! This is the second Galaxy note that I have bought from Back Market. The first one was a Galaxy note 9. It lasted me about 6 years. This is the Note 20 ultra. I am so happy with the quality, service and pricing from Back Market that they are my only source for phones going forward.
    Galaxy Note20 Ultra 5G - Unlocked

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    Purchased on October 29, 2023

  • T

    Tina C.

    5/5

    Reviewed in the United States on November 29, 2023

    This phone is phenomenal,my first Note after many Galaxy phones. Perfectly described, beautiful & function like a new phone so far. This was my first refurbished phone & first time using Back Market. I'm very impressed with everything and will never buy new again.
    Galaxy Note20 Ultra - Unlocked

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    Purchased on November 9, 2023

  • W

    Winnie M.

    4.8/5

    Reviewed in the United States on February 2, 2024

    This is the Best Purchase made in January this year. The phone came in good condition,unlocked and with very little scratches that aren't noticeable. I really LOVE my purchase and Back Market is my favorite website to buy refurbished phones. Mine is just as good as a new one.
    Galaxy Note20 Ultra - Unlocked

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    Purchased on January 12, 2024

  • D

    Deborah G.

    4.5/5

    Reviewed in the United States on January 23, 2024

    This is my fourth Samsung Note phone. I'm glad to do business with Back Market. I like having the filters to choose the condition of refurbished phones. I especially like that you ship by Fed EX and don't reroute through USPS. Third, the personal service is good. All in all a good business model!
    Galaxy Note20 5G - Unlocked

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    Purchased on January 5, 2024

  • J

    Jah J.

    4.5/5

    Reviewed in the United States on February 11, 2024

    Let me tell you something.... This phone is EVERYTHING!!!! I love everything about it. Y'all know what y'all are doing when it comes to refurbishing these devices. I mean "Like New" is an understatement.
    Galaxy Note10+ - Unlocked

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    Purchased on January 28, 2024

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