Customer reviews for Galaxy S20 Plus (5G)

4.4/5

117 verified reviews in the last 6 months.

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  • J

    Judith R.

    4.4/5

    Reviewed in the United States on February 11, 2024

    I have bought several phones through BackMarket. Great customer service. The phones arrive as scheduled. I love my new phone. The only thing I am not so happy about is the battery. I realize it is not a new battery, but it seems to run down quicker than usual, if I compare it to my other refurbished phones. I am not on the phone that much. I don't text a lot...I don't talk a lot. By evening I have to plug it in.
    Galaxy S20+ 5G - Unlocked

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    Purchased on January 31, 2024

  • D

    Diane F.

    4.5/5

    Reviewed in the United States on December 21, 2023

    This unlocked Galaxy S20+ 5G 128 GB Purple was in excellent condition. I am so glad that I was referred to Back Market. The order processed quickly and I had my phone in less than a Week. However, the phone had problems connecting to my existing AT&T network. Various dropped calls and sometimes would not connect to the Internet or Call at all. Phone would have Blackout points, even after the carrier switched out the SIM card. It has now been 3 weeks of trying to sort out the complications.
    Galaxy S20+ 5G - Unlocked

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    Purchased on November 23, 2023

  • T

    Ted F.

    5/5

    Reviewed in the United States on February 26, 2024

    my wife needed a new phone to replace her dinosaur galaxy s7. we decided to try our luck with a refurbished one. so far, it's great!
    Galaxy S20+ 5G - Unlocked

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    Purchased on February 10, 2024

  • J

    Jordan J.

    5/5

    Reviewed in the United States on January 17, 2024

    the phone it self is in amazing condition for being refurbished and works wonders. The Back Market app is highly suggested for anything technology wise you might need.
    Galaxy S20+ 5G - Unlocked

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    Purchased on December 30, 2023

  • B

    Blake C.

    4.8/5

    Reviewed in the United States on March 17, 2024

    The Samsung Galaxy S20 Plus arrived in pristine condition and works great! Everything was exactly as described and the shipping was very fast and low cost. I'm very satisfied with my purchase from Back Market and would definitely buy from here again in the future! This is my third big purchase from here and I say you can trust these guys.
    Galaxy S20+ 5G - Unlocked

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    Purchased on March 3, 2024

  • A

    Anna P.

    5/5

    Reviewed in the United States on February 19, 2024

    The app is excellent and easy to navigate. My new phone was as promised, in excellent condition. My Samsung S21 plus, 5g phone works so seamlessly that I was reminded how much i love the S series phones! Thank you, Back Market, for making it possible for me to afford one! I had such a good experience, so I came back here to get my Samsung A8 tab! I can't wait for it to get here!
    Galaxy S20+ 5G - Unlocked

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    Purchased on February 2, 2024

  • D

    Debbie R.

    5/5

    Reviewed in the United States on December 21, 2023

    I read a ton of reviews and so many were good that I decided to try this out and in so glad I did. I purchased the good (middle?) option and my phone came in perfect condition. I've had no problems whatsoever with my phone. I wished more reviews talked about the actually phone, so I'll tell you what I like about my phone. It has great battery life. I use my phone a lot during the day and usually I don't have a problem with the battery making it to the end of the day. The battery life is a big thing for me and this phone has done great. I love how fast the phone is. It has so much memory and storage space that the apps open very quickly. I've had it a month and so far no problems. It has great speakers and sound, but no aux port, so just remember that. I was hoping it had a way to shake the phone to turn on the flashlight, but I was able to download an app, so no problem with not having that feature. And it takes really great pictures a well. Honestly I have no complaints about the phone and hope it will stay that way for a long time. And I'm happy to have saved so much money.
    Galaxy S20+ 5G - Unlocked

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    Purchased on November 15, 2023

  • K

    Keren M.

    4.1/5

    Reviewed in the United States on December 7, 2023

    It's been 6 months and this phone has turned out to be pretty good! I was expecting it to be in rough condition (even though it said excellent) because it is used but it delivered as promised and the color was accurate.
    Galaxy S20+ 5G - Unlocked

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    Purchased on June 5, 2023

  • T

    Terry D.

    4.5/5

    Reviewed in the United States on December 14, 2023

    The phone came in great condition. I was very happy with the entire process. The only challenge with buying an older phone is that the battery is typically not going to be as efficient. The battery does seem to go faster during the day but I knew that going in. Overall, I would highly recommend Backmarket to anybody.
    Galaxy S20+ 5G - Unlocked

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    Purchased on November 8, 2023

  • S

    Steven F.

    4/5

    Reviewed in the United States on November 13, 2023

    All in all I am satisfied with my purchase, but there are some dings on the chrome lining the outer edge as well as a very faint scratch on the lower part of the screen. All else working flawflessly thus far. I don't feel its worth the effort to attempt to obtain a replacement only to find out it has the same sort of dings, but someone else might not be so satisfied.
    Galaxy S20+ 5G - Unlocked

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    Purchased on November 2, 2023

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