Customer reviews for Galaxy S20 series

4.3/5

365 verified reviews in the last 6 months.

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  • R

    Rodney R.

    4.8/5

    Reviewed in the United States on November 19, 2023

    Extremely satisfied with my Samsung Galaxy S20 ultra. I had no ideal a refurbished phone could look so good. As of now everything appears to be in good working order. Plus a save a few bucks and no installment on my phone bill. Thanks again.
    Galaxy S20 Ultra - Unlocked

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    Purchased on November 8, 2023

  • L

    Lisa C.

    4.9/5

    Reviewed in the United States on February 28, 2024

    I love the phone is like new. I like screen size and I was able to move all other phone information to new phone by Smart Switch only took about 2 hours. I have a lot on my old phone some I deleted off new phone. The picture quality is awesome it like watching 4K viewing. I love watching movies, YouTube videos and tik-Tok videos. If you purchased this refurbished phone, you will not be disappointed. The store BAck Market alway guaranteed there product and it has not failed me yet.
    Galaxy S20 FE - Unlocked

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    Purchased on February 14, 2024

  • R

    Robert P.

    4.6/5

    Reviewed in the United States on December 4, 2023

    I feel like i found a lifehack to finding quality electronics at a fair market price. The peace of mind knowing the device was refurbished by qualified provider and met BM quality standards provides peace of mind in purchasing any device. The device shipped and was surprised it was not brand new. Absolutely a great offer using Back Market. Thank you!
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on November 3, 2023

  • J

    Judith R.

    4.4/5

    Reviewed in the United States on February 11, 2024

    I have bought several phones through BackMarket. Great customer service. The phones arrive as scheduled. I love my new phone. The only thing I am not so happy about is the battery. I realize it is not a new battery, but it seems to run down quicker than usual, if I compare it to my other refurbished phones. I am not on the phone that much. I don't text a lot...I don't talk a lot. By evening I have to plug it in.
    Galaxy S20+ 5G - Unlocked

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    Purchased on January 31, 2024

  • D

    David D.

    4.9/5

    Reviewed in the United States on February 21, 2024

    I recently purchased 2 Galaxy S20+ unlocked phones. Everything including ordering, shipping, pkg receipt went smoothly. Both phones were in stated condition and, thus far, have functioned perfectly. Well Done!
    Galaxy S20+ - Unlocked

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    Purchased on February 6, 2024

  • N

    Noelle D.

    4.8/5

    Reviewed in the United States on March 3, 2024

    I purchased the galaxy s20 5G in gray approximately 3-4 weeks ago in excellent condition. so far it works great and I have no complaints about the features so far. the phone has no noticeable scratches and plenty of features.
    Galaxy S20 5G - Unlocked

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    Purchased on February 9, 2024

  • D

    Diane F.

    4.5/5

    Reviewed in the United States on December 21, 2023

    This unlocked Galaxy S20+ 5G 128 GB Purple was in excellent condition. I am so glad that I was referred to Back Market. The order processed quickly and I had my phone in less than a Week. However, the phone had problems connecting to my existing AT&T network. Various dropped calls and sometimes would not connect to the Internet or Call at all. Phone would have Blackout points, even after the carrier switched out the SIM card. It has now been 3 weeks of trying to sort out the complications.
    Galaxy S20+ 5G - Unlocked

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    Purchased on November 23, 2023

  • J

    John F.

    5/5

    Reviewed in the United States on October 30, 2023

    after attempts with both Walmart, and Amazon, both of which I had to send the device back due to it not connecting to my network, (VERIZON) I took a chance with Black Market. I really wanted a Galaxy S20 5G,and unlocked. I had NO PROBLEMS AT ALL with Black Market. The phone arrived much quicker than I had expected, and transferred all my data flawlessly,AND easily connected to my network first try. I would highly recommend Black Market to any, and all. I am positive I will be a return customer. Thank You.
    Galaxy S20 5G - Unlocked

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    Purchased on October 17, 2023

  • T

    Tony S.

    4.9/5

    Reviewed in the United States on March 27, 2024

    This is my 2nd order from Back Market and their phones has been great. so far for a refurbished phone, I have no issues. It pretty much looks new.
    Galaxy S20 5G - Unlocked

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    Purchased on March 9, 2024

  • B

    Bisco ..

    4.8/5

    Reviewed in the United States on February 29, 2024

    ABSOLUTELY GORGEOUS! 🤩 Received my Galaxy s20+ 128g Baby Blue exactly how it was described: Excellent Condition. Not a single scratch. I wasn't worried tho cuz I bought it on Back Market. It came with the original box and a Samsung charger and cord. Delivery was super fast. Received it in its than 48hrs from my purchase. I won't hesitate to buy again from this dealer or Back Market!
    Galaxy S20+ - Unlocked

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    Purchased on February 26, 2024