Customer reviews for Galaxy S20 Ultra (5G)

4.1/5

99 verified reviews in the last 6 months.

  • 100%
  • 69%
  • 15%
  • 11%
  • 5%

  • D

    Don G.

    5/5

    Reviewed in the United States on October 3, 2023

    This was the first time I researched tech on this site. It was easy to find the phone devices and compare prices. The transaction was quick, and I even bought Samsung Galaxy Buds Pro because the first experience was so easy. I wouldn't buy tech any other way than refurbished through this site. Why pay retail.
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on September 20, 2023

  • R

    Robert P.

    4.6/5

    Reviewed in the United States on December 4, 2023

    I feel like i found a lifehack to finding quality electronics at a fair market price. The peace of mind knowing the device was refurbished by qualified provider and met BM quality standards provides peace of mind in purchasing any device. The device shipped and was surprised it was not brand new. Absolutely a great offer using Back Market. Thank you!
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on November 3, 2023

  • F

    Frank V.

    4.3/5

    Reviewed in the United States on November 6, 2023

    I've heard so many stories about buying previously owned mobile phones that I was really hesitant. I really didn't want to be taken for a ride, so I did my due diligence and researched who I could rely on giving me the best bang for the buck, as it were. It turned out to be Back Market. I upgraded my old Samsung S6 to a Samsung S20 Ultra 5G, an older flagship to be certain, but the phone I got looked like new. It was cosmetically flawless and after loading all my old applications, I was back in business. I couldn't be happier and after a year, I'll update my review to show how the phone is still functioning.
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on October 19, 2023

  • M

    Michael B.

    4.4/5

    Reviewed in the United States on October 15, 2023

    For some reason my old phone and my iPad can connect to the free internet at my job, but this phone can't. Other than that the phone looks good and works great. Almost forgot, the charging wire that came with it doesn't work properly I had to order a Samsung charger online.
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on October 3, 2023

  • I

    Irene L.

    5/5

    Reviewed in the United States on March 3, 2024

    I'm an advocate for buying used electronics and by far this was the best purchase I have done so far. Phone came in a great condition. It was easy to setup but the features for this device are the best. I'm very satisfied and I'm looking forward to future purchases.
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on February 21, 2024

  • S

    Sandra C.

    4.5/5

    Reviewed in the United States on October 29, 2023

    The service was Great. The phone is as advertised. Works VERY well. Just having a hard time learning to navigate the Samsung vs my old Motorola. navigation is rather cumbersome and time consuming. But I am NOT an avid You-tube video watcher to try to learn..I am old school & I need step by step instructions that I can write down and follow. Eventually i assume I will adjust
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on October 13, 2023

  • S

    Seth G.

    5/5

    Reviewed in the United States on November 29, 2023

    as usual their customer service is second to none I asked them to hold the phone for me and I promised to pay for it and I did I kept my word and they kept theirs so thank you very much I look forward to future purchases through your company
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on November 27, 2023

  • K

    Kenneth P.

    5/5

    Reviewed in the United States on January 11, 2024

    I got this phone for a Christmas present for my wife and it's been great so far. It looks and performs like new. This was the 2nd S20 Ultra 5G from BackMarket. I got one for myself back in July and it has been great as well.
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on December 6, 2023

  • N

    Nicholas R.

    5/5

    Reviewed in the United States on February 24, 2024

    I ordered a "fair" grade S20 ultra, and I swear on my life I cannot find a single flaw on this phone whatsoever, and the function is seamless. I will definitely be a returning customer to Backmarket! Thank you!
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on February 17, 2024

  • H

    Holly E.

    4.9/5

    Reviewed in the United States on March 8, 2024

    I ordered the "fair" condition phone and it is in excellent condition. It got here really quick and I am so excited to use it but I have to wait for the case to come in for it! Until then it's staying safely in the box it came in! I will definitely be using Back Market again for tech purchases and I will be telling friends and family about you also! Thanks for a wonderful shopping experience!!
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on March 5, 2024

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