Customer reviews for Galaxy S20

4.2/5

128 verified reviews in the last 6 months.

  • 100%
  • 71%
  • 19%
  • 6%
  • 4%

  • K

    Kirkland S.

    4.1/5

    Reviewed in the United States on October 14, 2023

    I bought the Galaxy S20 in excellent condition and was not disappointed, it looks brand new. However, I do have a big issue with the phone. The screen panel isn't the original Galaxy S20 screen that came with the phone. I have another Galaxy S20 that I bought brand new from BestBuy in April 2020. The high motion smoothness(120hz refresh rate) works flawlessly and feels super smooth and buttery when scrolling through the phone. This Galaxy S20 that I bought on here to replace my old one, despite having the high refresh rate enabled, does not work like my old one does. The screen feels sluggish and hitches/lags when I'm scrolling when on the high refresh rate when it shouldn't. This tells me that the screen panel was replaced with a non genuine, original Galaxy S20 screen, otherwise it would work like my old one. Very disappointing considering it's one of the main selling points for me. Hopefully something can be done about this 😔
    Galaxy S20 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 3, 2023

  • N

    Noelle D.

    4.8/5

    Reviewed in the United States on March 3, 2024

    I purchased the galaxy s20 5G in gray approximately 3-4 weeks ago in excellent condition. so far it works great and I have no complaints about the features so far. the phone has no noticeable scratches and plenty of features.
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 9, 2024

  • J

    John F.

    5/5

    Reviewed in the United States on October 30, 2023

    after attempts with both Walmart, and Amazon, both of which I had to send the device back due to it not connecting to my network, (VERIZON) I took a chance with Black Market. I really wanted a Galaxy S20 5G,and unlocked. I had NO PROBLEMS AT ALL with Black Market. The phone arrived much quicker than I had expected, and transferred all my data flawlessly,AND easily connected to my network first try. I would highly recommend Black Market to any, and all. I am positive I will be a return customer. Thank You.
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 17, 2023

  • T

    Tony S.

    4.9/5

    Reviewed in the United States on March 27, 2024

    This is my 2nd order from Back Market and their phones has been great. so far for a refurbished phone, I have no issues. It pretty much looks new.
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on March 9, 2024

  • M

    Mark P.

    4.8/5

    Reviewed in the United States on January 31, 2024

    This is my 2nd phone I purchased. The Samsung S20 5G Great Quality, Looks New , Shipping was Quick and activated with my carrier with ease. The only issue I have with this 2nd phone is that the Battery doesn't last as long . A full charge will last me from 7am til 6pm I'm down to 5% . My first phone I could go almost a full day-in-a-half. But the phone works great other than the battery life .
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on January 13, 2024

  • T

    Tim B.

    4.9/5

    Reviewed in the United States on February 4, 2024

    Honestly I am really pleased. The price was really good, and the phone doesn't have any visible issues. The only thing in slight question is what I think is the included screen protector. It has already cracked a little (hardly noticeable), and I'm pretty sure it happened after I received the phone. I believe this is a Samsung provided screen protector provided with more than likely a replacement screen. Over all its very difficult to tell that this phone is not new. I am very pleased with this purchase, and I don't have any complaints.
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on January 17, 2024

  • J

    Joshua M.

    4.3/5

    Reviewed in the United States on November 8, 2023

    Very nice, excellent condition (no scratches found) and easy to set up. Also impressed that it arrived just a few days after ordering - terrifyingly easy. Great to have a smaller, better phone than my last. Only reservation is the battery doesn't seem to last - not sure if a S20 thing or this phone, but a full charge lasts less than a day with moderate use. If it wasn't for that would give 5/5
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 14, 2023

  • C

    Cory C.

    4.5/5

    Reviewed in the United States on October 5, 2023

    The phone was in excellent condition. However, the listing of the phone indicated that it had expandable memory, SD card slot. In my research this model did come with the card slot. However, I didn't realize until after receiving the phone that if it was originally a Verizon phone, then there was NO SD card slot. Since I'm needing a phone and have been without for a while, I opted to keep the phone rather than gamble that I would get one on a return exchange / refund. May try again when things stabilize for one that is not Verizon and may give this one to my kid.
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on September 29, 2023

  • J

    Jackie S.

    4.4/5

    Reviewed in the United States on November 9, 2023

    Returning customer to Back Market - they've been great to work with! As for my last purchase, it's not great. Everything about my phone does work; however, it's glitching and lagging. Also, battery life seems to be weak. Love this company, but 50/50 on the product I ordered.
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 24, 2023

  • C

    Chastity F.

    4.6/5

    Reviewed in the United States on October 9, 2023

    Excellent! The phone looks like it’s never been used! I’m super pleased at how the phone looks and I can’t wait to try out it’s camera features. Thank you so much for the super fast shipping and great product, I will be ordering from u again
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 5, 2023

Searches so popular  - you can't sit with them