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Customer reviews for Christmas 2018

4.4/5

Average of 1591 collected in the past 6 months.

4-5 stars
81%
3-4 stars
10%
2-3 stars
5%
1-2 stars
4%

Jeremy C.

Today
4.4/5

The iPhone 6s that arrived was very clean. There were no marks or scratches on the glass nor any scratches on the body of the phone. The battery, however, though it showed a capacity of 84%, ran down very quickly. Backmarket put me in touch with the refurbisher and they authorized a battery replacem...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Esther S.

Today
4.6/5

The phone is in perfect working order, and I didn't see any visible scratchs or damamge. It works wonderfully. The price was great too! It took a while to be delivered, but that was not on the seller. It was delayed by the shipper. Worth the wait.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Paul. W.

Today
5/5

Very pleased.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Sandra P.

Today
4.9/5

Arrived quickly. Product is in excellent condition. No,problems setting up. Very happy with my purchase.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Peter S.

Today
3.6/5

The product was incorrect but the return and refund were easy and pleasant. I would consider using both Backmarket and Auth Resleller again. Thank you

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Anfernee B.

Today
5/5

This has got to be the best refurb phone site in the world. I paid $89 plus free shipping!!! It came very quickly and the phone works perfectly and looks brand spanking new! Thanks and i recommend buying it

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Daniel F.

Today
5/5

Extremely happy with my purchase. Arrived quickly, price was great, works and looks like new.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Victoria B.

1 day ago
5/5

All around smiles here. Good price, refurbished to new. Priced right. Cute web with fun style. Laid back but attentive customer service. Delivery went as expected. Like I said ... all around smiles here.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

John S.

1 day ago
1/5

Very disappointed I order the phone on the 23 paid for next day service because it is the only phone I have tracked my order it said it would be delivered the 29 or 30 if it could not have been delivered next day why was I not told so and why was I charged for it, I needed the phone asap

Quality-price ratio

How would you rate your product?

 

James g F.

1 day ago
4.9/5

Excellent condition. Would definitely buy again

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?