Customer reviews for HP

4.4/5

350 verified reviews in the last 6 months.

  • 100%
  • 75%
  • 14%
  • 8%
  • 3%
  • J

    Joel V.

    5/5

    Reviewed in the United States on November 13, 2023

    I recently made my first purchase on Back Market, and I couldn't be more thrilled with the outcome. After extensive research, I opted for the HP EliteBook 830 G6 13-inch (2019) - Core i7-8665U - 32 GB - SSD 256 GB, and I must say, it has exceeded all expectations. My son, an engineering student at university, has been using this laptop since August 2023, and it has proven to be an invaluable asset to his academic journey. The powerful Core i7-8665U processor, coupled with an impressive 32 GB of RAM, ensures seamless multitasking and swift execution of complex engineering applications. The 256 GB SSD adds a significant boost to the overall speed and responsiveness of the laptop. One of the standout features for us has been the durability and build quality of the EliteBook 830 G6. As a student, my son carries it around campus daily, and it has held up exceptionally well to the rigors of university life. The sleek design and compact 13-inch form factor make it a convenient companion for his lectures and study sessions. Moreover, the laptop arrived in immaculate condition, as promised by Back Market's stringent quality standards. The "like new" quality truly lived up to its descript ...
    Hp EliteBook 830 G6 13-inch (2019) - Core i7-8665U - 32 GB - SSD 256 GB

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on April 13, 2023

  • L

    Lillie N.

    5/5

    Reviewed in the United States on February 5, 2024

    Back Market has never let me down! Always a great price, a great product, excellent customer service and super fast delivery. My refurbished Chromebook arrived looking brand new! I have purchased 3 phones, the Chromebook I am using to write this review with and will be purchasing another Chromebook for my husband. Happily recommend. 😁
    HP Chromebook 11 G8 Celeron 1.1 ghz 32gb eMMC - 4gb QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on November 28, 2023

  • J

    Jessica M.

    5/5

    Reviewed in the United States on January 29, 2024

    Amazing. Everything I have bought on backmarket on this and another account has last beyond what I thought it would for being refurbished. Many years of good quality. Computer was easy to unpack and install. Works great for my sons homeschooling. Thanks so much!
    Hp EliteDesk 800 G3 24" Core i5 3.4 GHz - SSD 500 GB - 16 GB

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on January 24, 2024

  • A

    Abid H.

    4.4/5

    Reviewed in the United States on December 25, 2023

    Been a week, so far really happy with the purchase. Good value for the price I paid. Looked up online and this laptop was available within the same range for used and higher price at reputable stores. I’ll probably buy one for my brother too. I was reluctant for my first refurbished purchase but not anymore.
    Hp EliteBook 830 G7 13-inch (2020) - Core i7-10610U - 32 GB - SSD 256 GB

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on December 14, 2023

  • C

    Cj B.

    4/5

    Reviewed in the United States on April 12, 2024

    The computer was fine, but it was advertised as [HP Chromebook x360 11 G3 EDU Celeron 1.1 ghz 32gb eMMC - 8gb QWERTY] and it had only 4GB RAM. It was an error, but I had to take it out, charge it because it was 'dead' (battery), set it up, figure out if it was correct or not, then remove my account from it, factory reset it, take photos, and ship it back for refund. The user issued a prompt return via Backmarket, but if it was labeled correctly, we could've just skipped the purchase in the first place.
    HP Chromebook x360 11 G3 EDU Celeron 1.1 ghz 32gb eMMC - 8gb QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on March 30, 2024

  • M

    Michael D.

    5/5

    Reviewed in the United States on March 31, 2024

    I was a bit concerned about ordering from your site but decided to pull the trigger. Outstanding service, product arrived earlier than anticipated and this HP Chromebase is awesome. Thank you so much. I will order again soon.
    Hp Chromebase 22-aa0019 21" - Core i3-10110U - RAM 8 GB - SSD 128 GB

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on March 19, 2024

  • M

    Marc D.

    4.2/5

    Reviewed in the United States on April 10, 2024

    I was skeptical, but after looking into Backmarket, there seemed to be only positive reviews. My brother got a Mac at the fraction of the original price with only a broken speaker, which he does not use anyways, and I got an HP Elitebook which has been a blessing in my life at a price I could actually afford!
    Hp EliteBook 840 G5 14-inch (2019) - Core i5-8350U - 16 GB - SSD 256 GB

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on March 20, 2024

  • R

    Robert H.

    4/5

    Reviewed in the United States on January 17, 2024

    The good news is the HP EliteDesk was delivered in great condition and fired right up. The only issue is the old Acer has Windows 11 and the refurbed has Windows 10 and Generation 6 processor which won't allow an 11 upgrade. I'm stuck and need help. Old Acer is fading fast. I'll take any help I can get!1 Thanks Robert Harrison
    HP EliteDesk 800 G3 Core i7 3.4 GHz - SSD 512 GB RAM 32GB

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on January 8, 2024

  • J

    Jeff C.

    5/5

    Reviewed in the United States on February 4, 2024

    The HP EliteBook 845 was priced right and arrived in great condition. I can’t tell the computer was ever used given the excellent condition. Everything operates as in new condition. Another great experience with Back Market!
    Hp EliteBook 845 G8 14-inch (2021) - Ryzen 5 3500U - 16 GB - SSD 256 GB

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on January 20, 2024

  • R

    Rodney M.

    5/5

    Reviewed in the United States on March 31, 2024

    I am excited about my Chromebook it was in good condition and working just fine, I enjoy exploring on it and checking out the different features I will be doing business with yall in the future thank you
    HP ChromeBook 11A G6 EE A4 1.6 ghz 16gb eMMC - 4gb QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on March 15, 2024

Searches so popular  - you can't sit with them