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Customer reviews for iPhone X

4.6/5

Average of 12 collected in the past 6 months.

4-5 stars
75%
3-4 stars
25%
2-3 stars
0%
1-2 stars
0%

Tim P.

1 month ago
3.8/5

Just to be clear up front, Back Market has been great. My problem is with the reseller, Asset Cellutions. I start with a 5-star rating. Purchased the phone and was promised that the phone will ship in less than 48 hours. While the label was created in that time frame, it wasn't until 2 days after...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Maritess M.

1 month ago
4.4/5

Shipping is superb! Well of course because I paid $15.00 for it but at least it came as expected. I was happier when I purchased my iphone 6s vs iphone X. Probabyly because 6s came fully refurbished like new screen and stuff, iphone X came with a slightest scratch that bothered me just a bit but eve...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Glenn I.

1 month ago
5/5

Service was GREAT. Very timely delivery and a perfect phone that met all my expectations. Looks and performs like new for a significant price savings.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

James M.

2 months ago
5/5

So far, no issues what so ever. :)

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Raya P.

2 months ago
5/5

I have no complaints. The function and appearance of the product matched the description perfectly. As well as fast shipping.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Michael S.

2 months ago
5/5

Excellent customer service. They reassured me that the device is basically new and working properly in a timely fashion. And it basically was new with 100% battery capacity. Second phone ordered from here and would recommend it to anyone I know. Only negative thing was shipping was delayed, but th...

Quality-price ratio

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Cynthia C.

2 months ago
4.9/5

I have afraid to buy from here but I am so happy that I did. My phone came on time and was exactly as described. I am so happy with this transaction that I am buying a watch from here as wll

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Yolanda S.

3 months ago
3.8/5

The iPhone X I purchase as advertised as unlocked. While the device was in excellent condition, it was not unlocked by the carrier (AT&T). The previous owner had not paid off the device and the phone could not be activated with another SIM card.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Edgar R.

3 months ago
4.8/5

This is the best deal of all deals. Perfect iPhone almost 1/3 of the original price. Excellent cosmetic condition (stated as stallone), perfect working condition. I rate 11/10.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Hildegard H.

3 months ago
5/5

We had a little situation with my order but the customer support was so good and very friendly and Really helpful! Thank you very much and both thumbs u ???????? ????????

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?