Customer reviews for iPhone

4.3/5

Average of 13,720 reviews from the past 6 months.

4-5 stars
78%
3-4 stars
12%
2-3 stars
6%
1-2 stars
4%
Shannon B. Bought: iPhone 11 4 weeks ago
5/5
I ordered the 64 GB iPhone 11 in purple and received it in a week. It looked brand new and took me a couple days to notice minor scuffs on the sides. Other than that, it didn’t appear refurbished! It was a breeze to set up, is really fast, and has a 100% battery life. I’ve been using it for about a ...

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Yan C. Bought: iPhone 11 1 month ago
4.9/5
Received my 11 purple 256gb excellent condition and been using it for a week already, I'm so far very satisfied. it looks just like a brand new one and works perfectly fine. Battery life is 86%. I have also purchased a refurbished ipad and apple pen from here after i bought this iphone 11. will purc...

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Kelly I. Bought: iPhone 11 1 month ago
4.9/5
Received My Iphone 11 From Backmarket , Honestly I thought i'd receive a refurbished phone but to my surprise the phone was brand new , theres no difference from buying it from Apple except Back Market is Affordable and Cool

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Susan S. Bought: iPhone XS 1 month ago
4.9/5
I think we have a success with this purchase. The only issue I am having is still not able to send group texts. Will be checking with Apple Customer Assistance to determine if they can resolve this issue. Still having problems with voice cutting out on calls but need to have my WiFi router checked a...

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Jurij T. Bought: iPhone XS 4 months ago
4.6/5
I never do reviews, but will in this case… In the past 6 months members of my family have purchased the following refurbished tech devices from Back Market: an apple Air, a Google Pixel 3a cell phone, an apple iPhone XS cell phone, and an apple iMac. The devices were ordered in good/very good sh...

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Dawn C. Bought: iPhone XR Today
5/5
I like the iPhone XR refurbished. It is exactly what I wanted. I made sure it did not have any issues before I sold my previous 6 Plus. I sold that and now I am enjoying my XR from BackMarket. So, yes I trust them and will order from them again in the future. I received no payment or credit for this...

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Martin M. Bought: iPhone 12 1 week ago
5/5
I recently purchased a refurbished iPhone 12 identified as in Excellent condition from Back Market to replace an iPhone 6sPlus. The iPhone 12 was in excellent condition with zero scratches or marks, and fully working. The battery is at 88% which is fine; I did not expect a used phone to be at 100% ...

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Samantha M. Bought: iPhone 13 mini 2 weeks ago
4.9/5
Always a great experience with BackMarket and another good refurbisher! My iPhone 13 mini came in pristine condition - it's lightning fast and I'm happy to sport a smaller phone. Only comment is that when I turned it on, it was already logged into someone's account (likely for diagnostic testing). S...

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Lynne P. Bought: iPhone 12 mini 2 weeks ago
4.5/5
I was reluctant to purchase refurbished phone but my since my iPhone 6 started acting flaky I needed to do something. I decided to get an iPhone 12 mini because of the similar size. I looked at the new ones and they were $650 + so I decided to take the risk. I chose the excellent level and there isn...

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Sallie S. Bought: iPhone 8 2 weeks ago
5/5
I have been extremely pleased with the refurbished iPhone 8 I purchased from BackMarket! Purchase was easy, BackMarket kept me apprised of my order status and the phone arrived exactly as promised. The email BackMarket sent on how to transfer data was spot on! Very pleased and considering coming to...

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