Customer reviews for Nintendo Switch

4.4/5

62 verified reviews in the last 6 months.

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  • J

    Jacquelyn L.

    4.6/5

    Reviewed in the United States on November 20, 2023

    Shipped fast & arrived in excellent condition! One puzzling thing: it unexpectedly came with a grip for the Joy-Con controllers, which is cool except there’s no port on it to connect the charging cable. I guess this was just a defect when it was made & it’ll still work if you want to use it as a controller grip only, but I must say I felt insane trying to figure out where & how it plugged in!) Otherwise, it was pretty easy to connect everything, set up a Switch account & I successfully downloaded Minecraft so it looks like it’s good to go. Since I got this as a Christmas gift for my young son, I didn’t think however about the fact that it wouldn’t come in a box, so I still have to think about how I can still give him that “wow” factor when he opens it, but yeah- I was already a fan of refurbished electronics and Back Market did not disappoint!
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    Purchased on November 3, 2023

  • T

    Tymond S.

    5/5

    Reviewed in the United States on February 16, 2024

    Console works great. I’ve had very few issues and ported games from other consoles run on it pretty well too. From how much it cost in comparison to the performance of the console (not even accounting for the environmental benefit from buying refurbished products) it’s just an overall great product.
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    Purchased on February 5, 2024

  • A

    Aarron H.

    5/5

    Reviewed in the United States on December 31, 2023

    Ordered this OLED Switch in good condition expecting some scratches or wear. What we got was essentially a brand new Switch, the box it came in had more damage than anything else. I have used BackMarket for multiple refurbished products with 100% satisfactory! I will keep coming back and referring people here.
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    Purchased on December 14, 2023

  • J

    Jodie A.

    4.4/5

    Reviewed in the United States on February 26, 2024

    Quality of the Switch itself was as expected. However, there was still a user logged in when I received the device. This wouldn't have been too big of a deal if it hadn't been a parental controlled user. I had to call Nintendo and get a Master Key to reset parental controls and delete the user, which was a bit of a pain but only took about 20 minutes. The HDMI cord that was sent stopped working after about a week. But the console, remotes, and case are all in great shape. No sticky keys or big scratches. Overall, I'm pleased!
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    Purchased on February 4, 2024

  • R

    Raven D.

    4.6/5

    Reviewed in the United States on December 13, 2023

    I purchased my Switch in Fair condition. It had more scratches on the screen than I had anticipated, but was still within the definition of "fair". It came with a joycon grip I wasn't anticipating, so that was a nice surprise! And the Joy Cons themselves were also brand new. The device runs perfectly, no issues. HDMI cable provided was also new. Everything was packaged securely and thoughtfully. Overall everything it said it'd be and a little extra.
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    Purchased on November 23, 2023

  • M

    Mia P.

    4.6/5

    Reviewed in the United States on December 6, 2023

    The delivery was a little later than expected, but otherwise everything was stellar. It came in the original box with contact information in the off chance there were extra problems in the future, and everything was neatly packaged.
    Switch OLED

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    Purchased on November 23, 2023

  • L

    Lisa R.

    5/5

    Reviewed in the United States on December 31, 2023

    I’m so happy to have found out about this site. I love finding good deals and being able to trade old items in is a great option too. My item arrived really fast and was exactly as described and works perfectly.
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    Purchased on December 17, 2023

  • A

    Alonso Z.

    5/5

    Reviewed in the United States on October 22, 2023

    Awesome product delivery and console condition. I applied for the extra year guaranteed hope I won't have any issues having my console repair if I ever need it. I'm very happy so far with my purchase 😊👍
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    Purchased on October 6, 2023

  • I

    Isabel G.

    5/5

    Reviewed in the United States on January 1, 2024

    Worked perfectly, no issues at all. It even came in the original box, you couldn't even tell it wasn't brand new! It's been 6 months since I got it and there have been no issues whatsoever. Thanks, backmarket!
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    Purchased on July 15, 2023

  • T

    Thomas K.

    5/5

    Reviewed in the United States on March 15, 2024

    Arrived a day early, and after a few days I haven’t seen anything to make me think this was pre-owned! Fantastic company and product! This is my second time purchasing from Back Market and I’ll definitely make more moving forward with used electronics!
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    Purchased on March 7, 2024

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