I do *not* recommend Atmark Trading: The Laptop ... read more
I do *not* recommend Atmark Trading: The Laptop arrived and it worked fine. We installed MS Office, and my daughter was off and running. However, after 2nd or 3rd day of use, the laptop would not boot up. It wasn't communicating with the hard drive. Upon further inspection, the screws needed to secure the hard drive in place were gone. Obviously they left them out during refurbishing.
I contacted the vendor, and there messages were short and mostly unhelpful. They wanted me to "re-seat" the hard drive. I wasn't comfortable with this, and already had the unit at the PC Repair in my building, so I asked them to proceed. They found that the hard-drive had an issue and there was also a software failure with the Windows 10 install. They recommended I return it. The diagnostic minimum was 1 hour ($85).
Atmark Trading refuses to help at all with that, now I have to ship it back, and my daughter lost her first assignment on MS Word stuck on the useless machine. They weren't nice, no apologies, - I Don't recommend. - read less