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Customer reviews for Refurbished Laptop

4.1/5

Average of 62 collected in the past 6 months.

4-5 stars
73%
3-4 stars
10%
2-3 stars
6%
1-2 stars
11%

Calder F.

Today
3.6/5

The product did not work. I am used to using backmarket in France (where I normally live), so I'm familiar with the concept which I support whole heatedly. However, in this case, I was very disappointed to receive a computer that did not work (in spite of the guarantee that the products have been fu...

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Jimmy D.

1 day ago
5/5

So far — so good !!!

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Melissa P.

7 days ago
1/5

I ordered the same laptop twice and both times it was broke and not functioning. This os my first and last time I will order from here. And the customer service isnt good either . They did not do the right thing. I will not be ordering from this site again. I got junk

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William C.

1 week ago
1/5

Sent wrong item. Received an Apple iPad not my Acer Chromebook. Takes over 12 hours for seller to respond. Think twice before buying from this site/seller. Amatuerish.

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Lashanda D.

2 weeks ago
3/5

I understood it would be refurbished but this notebook looks horrible! I received an ac adapter that can't even connect to the thing. There is no way that was accidentally done. No way. I will be returning this today. I can't keep it if its not charged!!

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Crystal W.

3 weeks ago
2.8/5

I paid for a Silver Grade Chromebook and it has been really disappointing. I don't care about the scratched body or the dangling port covers, but the sluggish processing and delays in key recognition make it really terrible to use. I didn't want much; just something to edit photos and maybe strea...

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Michelle I.

3 weeks ago
5/5

I love my chrome book, I paid for it, and wthin 24 hours, I was receiving communication from Back Market about the status of my purchase. I signed up to receive email/text updates from the time the order was paid for, shipped and was able to track my order. I would recommend Back market to my frie...

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Joel A.

4 weeks ago
5/5

The price was unbeatable, and the description parameters were honored by Back Market. I bought this product from the "silver" condition category and was pleased with the true condition when I received it. Their communication is good and the attitude of the Back Market team reflects a disire to help ...

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Brendan L.

4 weeks ago
4/5

Happy so far with everything. One of the chromebooks had a problem with it's touch pad - it did not "click" when you pressed it. I spoke to customer service about it via email, they said they would send me a return shipping label, to swap it out. I just want to confirm that will still be happening, ...

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Neil B.

4 weeks ago
2.4/5

Delivery was fine. The mouse on the laptop doesn’t work properly. Get what you pay for I guess. Bummer

Quality-price ratio

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Packaging and cleanliness

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