Customer reviews for Unlocked GSM Phones

4.3/5

18,975 verified reviews in the last 6 months.

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  • C

    Christian H.

    5/5

    Reviewed in the United States on October 22, 2023

    Refurbishment is the way to go! Sure, you can get the newest phone on the market, but most Android and Apple smartphones have a 6-8 year lifespan (until they can no longer be upgraded via software updates). Refurbs are a "green" way of upgrading without absorbing a huge cost. I love the iPhone 12 I purchased through Back Market. I chose a "very good" condition phone and received the device with a perfect front screen, perfect camera lenses and only slight marring/scratches on the metal body (chances are, you're gonna put it in a case anyway). So, while minor cosmetic issues don't bother me, my concern was if it would work with my service with no problems... and it did. Charged it up, swapped the SIM card in, and voila, the Unlocked phone worked with my T-Mobile service and immediately showed up on my T-Mobile page as an active device, it pulled my info and apps from iCloud and worked great. I kept my service cost low and the device is now paid for in full and will be with me for a few years before swapping it for a newer model down the line. I love the iPhone 12 and it works perfectly with no issues whatsoever and even the battery seems fine at 86% and that's just fine for the next ...
    iPhone 12 - Unlocked

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    Purchased on October 8, 2023

  • G

    Gloria R.

    5/5

    Reviewed in the United States on March 25, 2024

    I was nervous to buy a refurbished iPhone anywhere other than through Apple but the iPhone 13 mini was never available at the Apple Refurbished store, so after looking around I felt the most confident purchasing through Back Market. The 13 mini I purchased arrived a couple of days early and I received notifications when it was going to be delivered so I'd be there to sign for it and the driver did require a signature. The phone was exactly what I'd hoped for and now I feel a little silly being so worried about it. I will buy from Back Market again.
    iPhone 13 mini - Unlocked

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    Purchased on March 7, 2024

  • S

    Sajib A.

    5/5

    Reviewed in the United States on March 21, 2024

    I recently purchased the Motorola One 5G Ace 64GB in Volcanic Gray from backmarket.com, and I couldn't be happier with my decision. This phone is an absolute gem, offering top-notch features at an incredibly affordable price point. First and foremost, the performance of this device is outstanding. Whether I'm streaming videos, playing games, or multitasking between apps, the Motorola One 5G Ace handles everything with ease. The 64GB of storage provides ample space for all my photos, videos, and apps, ensuring that I never have to worry about running out of space. One of the standout features of this phone is its 5G connectivity, which allows for lightning-fast download and streaming speeds. It's amazing to experience such high-speed internet on a device at this price range. I also love the design of the Motorola One 5G Ace. The Volcanic Gray color is sleek and sophisticated, and the build quality feels premium in hand. The large, vibrant display is perfect for watching movies or browsing the web, and the battery life is impressive, easily lasting me through a full day of heavy usage. What truly sets this phone apart, however, is the concept of purchasing a refurbished device. N ...
    Motorola One 5G Ace - Unlocked

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    Purchased on March 15, 2024

  • M

    Michael V.

    5/5

    Reviewed in the United States on February 25, 2024

    Great phone with no complaints so far. . My wife cracked her screen on her iPhone 11 and the cost to repair it properly through Apple was the same price as trading it in and buying this refurbished iPhone 12.
    iPhone 12 - Unlocked

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    Purchased on February 12, 2024

  • A

    Angela M.

    5/5

    Reviewed in the United States on February 12, 2024

    I am really happy with my phone (OnePlus 10 Pro) and my experience using Back Market. My phone was shipped quickly and arrived within a week of ordering it. I can't tell it is even refurbished or that it is not new. It looks new and operates lightning fast. It was packaged professionally and has had not a single issue so far (it's been a few weeks). Thanks for everything!
    OnePlus 10 Pro - Unlocked

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    Purchased on January 24, 2024

  • E

    El T.

    5/5

    Reviewed in the United States on October 9, 2023

    I just received my refurbished iPhone XR thru Fedex was very skeptical at first but I gave it a try and my iPhone came in 2 days work’s amazing no issues at all but besides the little nickes a phone cover case can cover that. In all I will definitely be buying from back Marcelo again very soon maybe that Apple Watch or the iPhone 13 very pleased with my purchase don’t ever hesitate to buy off BackMarket thank you
    iPhone XR - Locked T-Mobile

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    Purchased on October 6, 2023

  • A

    Asiah H.

    4.6/5

    Reviewed in the United States on October 30, 2023

    I can say without a shadow of a doubt this new phone has been great. I wanted to upgrade my phone with more storage also Apple was trying to charge me $300 to fix the crack in my screen. I didn’t make sense for me not to try refurbished plus I was getting money back on my phone too. It’s a no brainer. I haven’t any problems with new phone at all. I’ve had the phone now for 2 weeks. Would highly recommend. I got the iPhone 12 Pro with 256GB in Gold in Excellent condition.
    iPhone 12 Pro - Unlocked

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    Purchased on October 15, 2023

  • S

    Sk00b M.

    5/5

    Reviewed in the United States on November 1, 2023

    Listen!! I know your looking at the site or app and maybe you not to convinced. I’m here to let you know that they are legit. Gang listen I got my iPhone 12 in just 3 or 4 days time. Refurbished?? Can’t even tell fr look like it came straight from the Apple Store that day!! Don’t hesitate to shop at all. If you don’t you’ll hear a friend tell you abt it soon and be disappointed in ya self. (Abbreviated so that you know imma real person🫡)
    iPhone 12 - Unlocked

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    Purchased on October 17, 2023

  • A

    Andy J.

    5/5

    Reviewed in the United States on November 1, 2023

    This is the 2nd Samsung smartphone we bought from Back Market. This Samsung Galaxy S21 5g Unlocked 256gb was listed as Fair condition and besides the few scratches on the back of phone, you would have never known it was a refurbished phone.
    Galaxy S21 5G - Unlocked

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    Purchased on October 17, 2023

  • G

    Guillermo V.

    4.9/5

    Reviewed in the United States on November 10, 2023

    I'm thrilled with my iPhone 12 Pro Max purchase, the condition and battery life were excellent condition. The screen looked flawless and the body and sides looked almost brand new, aside from a very minor scrape which you can hardly see on the side. But you can feel it if you run your finger along it. But with a case on you can't even tell. I did order the same phone in good condition from another refurbisher, but the condition was good but some slight noticeable nicks on the side of the phone. Plus the battery life was dismal and one of the cameras was not a genuine replacement, because it kept prompting me that a camera replacement was a genuine Apple product. I'm really happy with this phone, I installed a screen protector and the clear case that I purchased before. If I look for another refurbished phone, I'll look for this seller again.
    iPhone 12 Pro Max - Unlocked

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    Purchased on November 4, 2023

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