4.5/5

Average of 939 reviews from the past 6 months.

4-5 stars
87%
3-4 stars
9%
2-3 stars
2%
1-2 stars
2%
Emily E. Bought: 5 months ago
5/5
Very happy with my Back Market experience overall. I faithfully held on to my iPhone 6 for seven years before the software started to fail me. When it was time to replace it, I opted for an iPhone 8 from Back Market, which unfortunately had some issues. I don’t blame this on Back Market, because ord...

Ralf G. Bought: 1 month ago
4.8/5
the iPhone works as promised. The price was reasonable, the delivery timely, and it appears to do everything expected from an iPhone 11. Thanks, Back Market, for doing a fine job refurbishing the phone and keeping it out of the landfill.

Jason R. Bought: 2 weeks ago
5/5
So far so good. Almost didn’t miss a beat from my old 7 to this 2020SE …… but I did miss a beat and omg I was in my own little living hell using alt brand cell phones. Omg it is great to have Apple back in my hands. Yes! Everything went great. Would and will use Backmarket again soon I hope. Savin...

Rebecca D. Bought: 3 months ago
4.5/5
The iPhone was in great condition. However, it was suppose to be unlockable through TMobile. We tried on several occasions to get in and were unsuccessful. The refurbisher was very responsive and helpful. They took the phone back and made a refund very quickly. This all happened quickly within one w...

Collin G. Bought: 3 months ago
4.4/5
This was my first iPhone, switched from Galaxy 9. This refurbished iPhone SE had the best camera at the price point, which was the main factor in my decision. The device is fantastic. Screen and back has no scratches, although it is evident a plastic (perhaps otter-box) style screen protector was o...

Steve B. Bought: 4 months ago
4.5/5
I saved about $180 off the cost of a brand new iPhone SE 2020 128GB, by getting a refurbished one in fair condition. Is it worth it? I think so. As far as the quality and condition of the phone, even in fair condition, I am pretty happy. There are a couple very minor light scratches on the front. No...

Cameron F. Bought: 1 month ago
5/5
Absolutely amazing! Came with a charger and 5w brick. Looked round the settings, has 100% battery health. Oddly enough, a warranty, already placed on the phone too. Perhaps it's brand new! New or refurbished with a warranty placed on it, I am 10000000% pleased with my purchase! If you ever need anyt...

Lanie C. Bought: 5 months ago
4.8/5
We purchase refurbished phones for company use. They are a much better value and a smaller loss when one gets lost or damaged. Back Market has become our go-to resource because they just handle any issues that arise. Their customer service is excellent and the phones are always as represented on the...

Emily C. Bought: 5 months ago
4.8/5
Ordered iPhone SE for my adult son. It is just like brand new and he loves it! I will definitely be back on Back Market next time we need a phone. So silly to pay full price when a refurbished phone is this great. ♻️ 🥰

Mike C. Bought: 4 months ago
4.8/5
My iphone SE 2020 arrive when you said it would. It is in great condition and so far is working perfectly on the ATT network. No discernable scratches/dents/dings on the case or screen. There was a screen protector in place when I got it and it came with a knock off apple-looking charging block ...