Average of 816 reviews from the past 6 months.

4-5 stars
3-4 stars
2-3 stars
1-2 stars
Cruce S. Bought: 3 months ago
All I could have hoped for. The iPhone 7 appears unblemished. I particularly appreciated the close contact Back Market maintained before, at the time of, and after the delivery. Should I need refurbished electronics again I probably won't even check other vendors.

Becky P. Bought: 5 months ago
I don’t need fancy stuff on my iPhone so when my iPhone 7 died one morning (due to antenna issues) I researched refurbished phones and found Black Market. It’s like I was never without a phone! They sent my “new” iPhone 7 right away with easy instructions on how to set it up! And I’m a tech non-savv...

Kevin M. Bought: 5 months ago
The iphone 7 I purchased is flawless in both appearance and function. I could not be more pleased with Backmarket or the refurbisher Upgrade Solution. It is nice to have an alternative to Amazon for used electronic devices. Thanks! -Kevin M.

Cyndi B. Bought: 4 months ago
The refurbished iPhone 7 32GB arrived very quickly and in beautiful condition. Looks like new. The battery life is 86% has a plug but no adapter. This was for my husband who doesn't use much space or apps. WE never buy or wanted the newest phone and are happy with the older refurbished phones. So, ...

Michael W. Bought: 4 months ago
Recently i ordered a refurbished iphone 7 128GB Black in Excellent condition. The whole process was easy , and the support i received via email was very helpful. The iphone shipped early to me , and the quality of the product was beyond Excellent condition! I am very Happy with the entire transactio...

Tim K. Bought: 4 months ago
Sometimes you start to doubt your purchase. That usually happens midway between the moment you click BUY and the time that the product arrives at your door. First of all, I was very pleased that period of time was so short. The iPhone 7 arrived on a Thursday, just 2 days after I ordered it. Whil...

Jane C. Bought: 5 months ago
Everything went smoothly and according to plan. The phone works great, and our son couldn’t be happier with his “new” iPhone. I recommend Back Market to my friends who like saving money on gently used and refurbished electronics.

Stuart D. Bought: 5 months ago
Received phone in excellent physical and working condition. Refurbished is the only way to go and Back Market is an awesome merchant to deal with. Great communication, service and price. Many Thanks!!

Vanessa P. Bought: 4 months ago
I was a bit skeptical when buying this because I was not sure about ordering a refurbished phone online but I absolutely love it. I bought it for my mom it looks brand new. I added a case and a screen protector and let me tell you it works perfectly and I’m so happy because it’s supposed to be a gif...

Tessa S. Bought: 5 months ago
This is a first time phone for a 12 year old. Didn’t want to invest a lot of money for a kid. I’m happy mostly. My only critique is that the battery came with a health life of only 84%. Would have liked that to be higher. Maybe that’s normal for refurbished. As a parent I just want to make sure the ...