Early Upgrade's customer reviews for

4.4/5

Average of 149 reviews from the past 6 months.

4-5 stars
81%
3-4 stars
9%
2-3 stars
7%
1-2 stars
3%
iMac 27-inch   (Mid-2011) Core i5 (I5-2500S) 2.7GHz  - HDD 1 TB - 8GB
Jeanne-marie C.
2 weeks ago
4.8/5

The computer was delivered in a few days and works wonderfully. The price was reasonable, about half of what a comparable new product might be. Plus there is the benefit to the environment of getting a refurbished computer. I would definitely use Back Market again.

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Google Pixel 2 64GB  - Just Black Unlocked
El B.
1 month ago
4.6/5

The phone arrived rather quickly and on time, despite receiving a message saying it was behind. The description of the phone is adequate. A few small scratches. The sensitivity is that of an older phone. I am still getting used to it. I loved my LG g6. But it was totally crapping out. (Maybe you guy...

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Battery

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iPhone SE 16GB  - Space Gray Unlocked
Charina H.
1 month ago
5/5

I was extremely happy with my experience on back market. They have great prices, fast shipping, wonderful customer service. I would recommend them to anyone purchasing refurbished items. I will definitely be purchasing again. I bought my phones Christmas 2019 for my children. They look brand new ev...

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Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

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Shipping

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iPhone 7 32GB  - Gold Unlocked
Riley V.
1 month ago
4.6/5

So far so great! I love my new iPhone 7. It was listed in stallone condition, and came better than I thought it would. It has one very small mark on the back of the phone and a few small scratches on the screen that you can’t see unless the phone is turned off and held in the light. The battery is g...

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Overall performance

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Outside Appearance

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Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

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Shipping

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iPhone 8 64GB  - Gold Unlocked
Jessica B.
1 month ago
5/5

First off I had ordered a phone from Back Market before and had major issues with it and returned it. They were prompt with my return and I was able to use more refund to buy a different phone. This phone was supposed to be in fair condtion its practically new...no scratches or anything else. It als...

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iPhone X 256GB  - Space Gray Unlocked
Jae A.
2 months ago
4.8/5

I purchased a IPhone X. It arrived three days later via usps. I couldn’t be happier the phone is in NEW condition and I have not had any technical issues. I saved at least 500 and I’m saving the planet!

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Did the product come with accessories and are they in good shape?

Battery

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iPhone 8 64GB  - Gold Unlocked
Becky B.
1 month ago
4.5/5

Absolutely love my new phone. Super fast delivery and excellent customer service. Only problem I’ve had is the first charging cord sent was for an android phone. This was addressed and resolved very quick, except the new apple charging cord doesn’t seem to work either. Small glitch to pay for such f...

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Outside Appearance

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Did the product come with accessories and are they in good shape?

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iPhone 7 128GB   - Black Unlocked
Charles H.
1 week ago
4.9/5

Condition was better then expected. Easy transfer from I phone s5 to the new 7. I have switched sim cards before so had no problem doing that but if someone has not done it before they should check out google or youtube. If you are upgrading from a non i phone, make sure you export your contacts...

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Overall performance

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Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

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Shipping

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iPhone XS Max 256GB   - Gold Unlocked
Madison L.
3 weeks ago
4.8/5

I am very pleased with my purchase. The phone I got looked brand new and I ordered it in “good” condition was a little worried it would have issues but like I said the phone looks brand new and I haven’t had any issues with it since getting it a week ago. I will definitely be recommending this websi...

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
iPhone 6 16GB  - Space Gray Unlocked
Brenda B.
1 month ago
5/5

The phone was in good condition. I got phone for my daughter and she really likes it she want iPhone because her other phone was no good she loves this one as we can face time something she could not do with her other phone I will recommend you all to my friends it was also a good deal thanks Brend...

Value for money

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?