4.4/5

Average of 265 reviews from the past 6 months.

4-5 stars
81%
3-4 stars
9%
2-3 stars
6%
1-2 stars
4%
Jeffrey C. Bought: Galaxy S9 3 months ago
5/5
After my S8 was too broken to repair, I put the money toward a "new" phone. Quite by chance found Back Market while in my search. Lucky Day. For the price of a lower quality, older used phone in any of the store fronts I checked out, Back Market had refurbished, guaranteed newer models. Quick an...
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William W. Bought: Galaxy S9 5 months ago
5/5
The phone arrived early and it was actually unlocked! It was a refurbished phone that said mint condition, and it was definitely in mint condition! If based on my experience, I would definitely use Back Market again.
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Sandy F. Bought: Galaxy S9 1 week ago
5/5
This is the 2nd phone that I've ordered through Back Market. I was very satisfied with the first one - the quality was great and the customer service was excellent. They communicated with me during every step leading up to delivery, and it was securely packaged and arrived without any damage. Bec...
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Va B. Bought: Galaxy S9 Plus 5 months ago
5/5
Received my Galaxy S9 64 gigabytes in excellent condition excellent working condition at a significant savings. I'll use mine for travel. A refurbished phone is an excellent bargain for those in need of a better cell phone without the ridiculous prices or those in need of a second cell phone
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Chris C. Bought: Galaxy S10 5 days ago
4.6/5
This is the second Galaxy phone I've purchased on Backmarket with a an iphone 12 on the way. REceived the phone just three business days after order with standard shipping. I ordered the most recent Galaxy S10 in 'fair' condition and aside from some very faint scratches on the screen, the phone is ...
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Teresa T. Bought: Galaxy S9 3 weeks ago
4.5/5
I was very happy with my galaxy s9, it did have a few small scratches on the screen but once I put a protector cover on it, can not even see. you could see some of the color fading around the edges nothing major and once in the case i ordered looks like a new out of the box phone. I was kept up on t...
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Bill H. Bought: Galaxy S10 2 months ago
4.5/5
The Samsung Galaxy S10 was received and was very easy to setup and start using. I had a little issue with the charger connection was to tight and was giving me a problem notice. the more I used it the less the problem became. At this time it is working OK. It would have been nice to have received a ...
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Chris B. Bought: Galaxy S10 Plus 4 months ago
4/5
Quality received was impeccable honestly haven't purchased a refurbished device before but the whole transition was smooth and had no issues Thank you for a job well done!
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Michael K. Bought: Galaxy S10 Plus 5 months ago
5/5
Arrived a day early. Phone (refurbished) is in great condition cosmetically, and seems to work perfectly. Very happy customer.
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Jenna P. Bought: Galaxy S9 1 month ago
5/5
Love it! Can barely tell its even a used phone, and it works like a champ. Whoever refurbished this phone did an amazing job!
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