Gadget Lab's customer reviews

4.7/5

109 verified reviews in the last 6 months.

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  • W

    Wilson M.

    5/5

    Reviewed in the United States on February 29, 2024

    I bought a refurbished iPad mini 2021 from Back Market and I am very impressed with the quality and service. The iPad was labeled good condition but it looked brand new with no scratches or dents. It also came with AppleCare until October, which is a nice bonus. The only issue I had was that the vendor sent me the wrong cable, but they quickly resolved it and sent me the correct one in less than a week. The customer service was friendly and helpful. I am very happy with my purchase and I would definitely buy from Back Market again. Highly recommended!
    iPad mini (2021) - Wi-Fi + GSM/CDMA + 5G

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    Purchased on February 19, 2024

  • D

    Diana T.

    4.6/5

    Reviewed in the United States on April 8, 2024

    The phone came in good condition, looking very new. All is functioning really well with a battery health of 100%. only issue was a notification that the phone display had non-genuine parts. Wish it had original apple parts but i can't expect much from a refurbished phone. All in all, this is a good phone.
    iPhone 13 - Unlocked

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    Purchased on March 22, 2024

  • M

    Mathew W.

    4.9/5

    Reviewed in the United States on November 27, 2023

    The phone is nice, but I immediately got an unknown part notification in settings that won’t go away. It is because the screen was replaced. I searched for more info and found out this is common, although I haven’t encountered it with multiple purchases of refurbished iPhones. A minor annoyance because (to my knowledge) you cannot clear this notification.
    iPhone 11 Pro - Unlocked

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    Purchased on November 14, 2023

  • L

    Laura W.

    5/5

    Reviewed in the United States on March 7, 2024

    (iPhone SE 2022 64gb unlocked very good condition) I bought my phone a couple months ago and I love it! It’s in perfect condition, everything works exactly as it should, and I’d never even be able to tell it was refurbished. It seems totally brand new! I had no trouble at all with ordering/recieving it from the seller, it all went great. I’m so pleased with the phone and my experience with back market.
    iPhone SE (2022) - Unlocked

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    Purchased on January 7, 2024

  • R

    Raley P.

    4.8/5

    Reviewed in the United States on February 20, 2024

    I purchased the iPhone 12 mini w/ 64GB at a fair condition b/c as long as it runs good, I was happy cause the phone ends up in a case either with way. When I got the phone, there were no scratched or scuffs. The phone appeared to be brand new! The screen looked AMAZING and it runs like a dream! I am always happy with my purchases from Back Market. My whole family uses them now and we couldn't be happier.
    iPhone 12 mini - Unlocked

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    Purchased on February 14, 2024

  • M

    Mary s. T.

    5/5

    Reviewed in the United States on December 26, 2023

    I am very pleased with my purchase. It was a gift for both of my nieces Christmas present. They are extremely happy with their iPads. I will be purchasing more items in the future. Thank you so much for good quality products.
    iPad 9.7 (2018) - Wi-Fi + GSM/CDMA + LTE

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    Purchased on December 9, 2023

  • L

    Lisa M.

    5/5

    Reviewed in the United States on January 4, 2024

    I'm a new customer to Back Market. I purchased a 2018 iPad, which was a Christmas gift for my daughter. I'm very pleased with the purchased. I based my order on all the reviews and I must say they were all right. I will be making other purchases from Back Market in the future. Thank you!
    iPad 9.7 (2018) - Wi-Fi + GSM/CDMA + LTE

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    Purchased on November 30, 2023

  • M

    Matthew B.

    4.8/5

    Reviewed in the United States on March 10, 2024

    The device is in excellent condition, battery health at 88%. I would have paid extra for a new battery but the option wasn’t available. I also purchased the 13month protection plan, if the battery becomes much of an issue I will send it in under warranty. So far so good, always a pleasure doing business with you! Thanks
    iPhone SE (2020) - Unlocked

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    Purchased on February 19, 2024

  • A

    Amerie M.

    4.4/5

    Reviewed in the United States on November 18, 2023

    The condition on the iPhone was very good everything came as I wanted and it came with a charger usually phones off of Amazon just are great they don’t come with a charger but back market gave me an amazing iPhone I cannot wait to but from here again I loved how safely you guys packaged my iPhone thank you so much and have an amazing day I just wanted to tell u personally on a message thank you lemme not take anymore of your time thank you again and have a wonderful evening.
    iPhone 8 - Unlocked

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    Purchased on September 21, 2023

  • K

    Kaleb M.

    4.8/5

    Reviewed in the United States on December 29, 2023

    Awesome, very happy with the product it is in great condition, excellent price and I am very happy to be able to prevent more tech waste!! Will definitely use your service again when I need a new device.
    iPad 9.7 (2018) - Wi-Fi + GSM/CDMA + LTE

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    Purchased on December 26, 2023