SmartphonesPLUS's customer reviews

4.4/5

194 verified reviews in the last 6 months.

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  • M

    Mark F.

    5/5

    Reviewed in the United States on November 16, 2023

    Purchased this phone to replace identical S20 with damaged screen and digitizer. Arrived in flawless condition and activated successfully on first attempt. Will continue to purchase refurbished phoned from BackMarket and their affiliated vendors.
    Galaxy S20 FE 5G - Locked Verizon

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    Purchased on September 26, 2023

  • G

    Gerald S.

    5/5

    Reviewed in the United States on October 1, 2023

    This is my second phone purchase from Back Market, and I don't think I'll ever buy a brand new phone again. I purchased a Samsung galaxy A14 5g that was listed in "GOOD" condition. When I opened the box I was pleasantly surprised that the phone looked brand new, not one scratch or flaw on it. After I set the phone up, It operates flawlessly. For anyone who is hesitant on buying from Back market, Give them a try, you will not be disappointed.
    Galaxy A14 5G - Locked AT&T

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    Purchased on September 13, 2023

  • M

    Michelle N.

    5/5

    Reviewed in the United States on January 3, 2024

    I got this iPad for my toddler and the best part is the ease of parental controls setup and app sharing with my iPhone. Great quality recycled tech, I have no complaints on any of the 3 purchases I have made with Backmarket.
    iPad 9.7 (2018) - Wi-Fi

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    Purchased on December 19, 2023

  • A

    Alexander V.

    4.9/5

    Reviewed in the United States on November 19, 2023

    Came with aftermarket charger and charging block. Came very well packaged. Screen looks replaced and the back of the iPad was dirty with sticker residue (not a big deal i cleaned it) I am VERY happy with purchase. 9/10
    iPad 10.2 (2020) - Wi-Fi

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    Purchased on November 4, 2023

  • R

    Raquel N.

    5/5

    Reviewed in the United States on January 18, 2024

    The phone works as good as any brand new phone! Which is, of course, what one would hope for when purchasing a refurbished phone. It's exactly what was expected and hoped for with no complaint.
    Galaxy S21 FE 5G - Locked Verizon

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    Purchased on December 28, 2023

  • G

    Genie M.

    5/5

    Reviewed in the United States on October 22, 2023

    Buying from Back Market was super easy and better product than I expected my iPad arrived sooner than said, in excellent condition which is better than grade I chose abs best of all it came with new charging cable and adapter very happy thanks!!!
    iPad 9.7 (2018) - Wi-Fi

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    Purchased on October 9, 2023

  • L

    Luretha C.

    4.2/5

    Reviewed in the United States on December 10, 2023

    The watch has been working well since I ordered it. It is in the style that I wanted, and it is in great physical condition. The battery lasts all day and there is still battery life left at the end of the day when I'm ready to take it off. It came with a charging cable, but it doesn't fit any of the bricks that I have. I have to charge it from my laptop. I don't think that it is the same manufacturer's cable as Samsung, and the watch doesn't charge from my previous watch's wireless charger. Other than that, I love the watch.
    Samsung Smart Watch Galaxy Watch 5 HR GPS - Pink Gold

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    Purchased on November 25, 2023

  • B

    Beatriz R.

    5/5

    Reviewed in the United States on December 3, 2023

    The quality of the watch is in perfect condition even though I ordered it as “fairly good”. There were no scratches or anything on it. It came with a charger that works perfect and the watch so far has been doing everything it’s supposed to with no issues. The delivery was on time, the day before thanksgiving, even though there was a small possibility it would arrive after. The updates I received were on point. Very satisfied with everything, no complaints here!
    Apple Watch (Series 8) September 2022 - Cellular - 41 - Aluminium Midnight - Sport band Black

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    Purchased on November 20, 2023

  • J

    Joyce J.

    5/5

    Reviewed in the United States on October 28, 2023

    Had to order replacement iwatch, this one is perfect, not a scratch noted. Works as it should so far. Think this is my 4th week wearing it with no issues. When you do encounter a problem I must say Back Market is quick to respond and resolve the issue.
    Apple Watch (Series 6) September 2020 - Wifi Only - 40 mm - Aluminium Space gray - Sport Band Black

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    Purchased on September 30, 2023

  • J

    Jared J.

    4.6/5

    Reviewed in the United States on November 20, 2023

    The phone is in great condition. It looks new to me. The only complaint I have is that I ordered green but got blue. I need the phone and it isn't worth the hassle to return and wait for a specific color. If you are looking to buy, don't get your heart set on a color. You may not get it.
    Galaxy S20 FE 5G - Locked Verizon

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    Purchased on November 2, 2023