SPRY's customer reviews for

4.1/5

Average of 80 reviews from the past 6 months.

4-5 stars
75%
3-4 stars
6%
2-3 stars
9%
1-2 stars
10%

Christian P.

1 month ago
5/5

First time refurbished buyer and very impressed with good experience. Bought this for our 13yo son's first phone and he is thrilled. Delivery was fast & this iPhone looks and functions like brand new. Will now be willing to look here again as my 4yo iPhone is getting glitchy ;)

Quality-price ratio

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Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Bridget W.

5 months ago
4/5

In all honesty, it did not go all that well. I had the phone for 9 days and in that time it randomly shut off 3 times and wouldn't turn back on unless you tapped it on the back just right. The third time, it just wouldn't come back on. While i was emailing this to the seller, i heard my phone receiv...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Keith M.

2 months ago
5/5

I was a little stand off-ish due to purchasing electronics online and hoping to not get a box of rocks....right? Emails came and went, and the unit showed up as expected. No rocks here, just a beautiful reconditioned phone for my girl. Unit powered up, took a charge, did everything that it was suppo...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Dennis G.

2 days ago
5/5

Good quality, I bought this Iphone SE 64gb for my daughter and she is very happy, product is as described. The phone was excellent shape and I would recommend Back Market to others looking for an excellent pre owned phobe

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Joanna A.

3 months ago
5/5

After 4 months of an extra heavy duty work load my daughters iPhone 7 has had zero problems. No glitches no shut downs ...nothing but perfect service and trust me my daughter works it to the bone. Highly recommended for a great price without any down grades. Totally very pleased with the product I b...

Quality-price ratio

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Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Deborah P.

1 month ago
4.8/5

It looks great for refurbished. Actually it looks new. But I have not activated it yet. I bought it for my boyfriend and we broke up so I will keep it as a backup for me. Thank you

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Garry W.

1 month ago
5/5

Hi. The phone showed up quickly and appears in very good condition. Took it to Apple for help getting started and everything went well. Love having decent battery time. I'll be ordering an iPad shortly. Thanks!

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Matthew M.

5 days ago
5/5

The shipping was too quick haha. All jokes aside though the phone came just as expected and everything works fine. I order the version where there might be dents and visible scratches on the phone but luckily I got a phone with neither. Great business.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Leonard R.

2 weeks ago
5/5

Delivered as advertised. Excellent condition. Phone seems to be working well. Only been using it about a week but no problems. I am very satisfied with this purchase and would have no problems recommending BackMarket to my friends and acquaintances. In fact, I have. Mel Ryan

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Rae C.

4 weeks ago
5/5

This was a purchase for my daughter and our fourth purchase from Back Market. iPhone was as described, (in next to new condition), shipped promptly, and so far working well. Back Market is our family's go-to place for all electronics.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?