The Cellular Resource's customer reviews

4/5

575 verified reviews in the last 6 months.

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  • 66%
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  • T

    Talal Z.

    4.8/5

    Reviewed in the United States on November 26, 2023

    The iPhone 12 Pro, I ordered arrived on time as promised. It functioned and looked perfect. But with a notification from Settings that the display and camera were not genuine Apple parts. I guess because it is refurbished but I thought they use Apple parts for refurbishing. Apparently not always. As of yet all wroks perfectly. So no real complaint there though genuine Apple parts would have made it more "genuine"
    iPhone 12 Pro - Unlocked

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    Purchased on November 8, 2023

  • J

    Jamie P.

    4.2/5

    Reviewed in the United States on January 18, 2024

    The microphone cuts out a lot while another person Is talking on speakerphone, or if they are streaming on discord etc, everything else with the phone seems great, the screen looks more colorful less orange like my iPhone XS I got a good condition, with a new battery so the battery is new. Both cameras look good, there is a small scratch on the back of the phone but that was listed for good condition so I don’t care much it’s on the back, the front of the phone is good no scratches the sides had no scratches the cameras no scratches, I do have a screen error but that’s bc it was replace most likely, when I do press on the screen you can tell it’s not genuine apple which is whatever (looks better anyways) I’m not tryna be picky but realistic for you guys who will read my review and you decide you want to buy this, it does seem like the iPhone 11 has microphone issues in general so it’s probably just apple in that case not the refurbisher fault, volume is loud and good sounds great, the down volume button is super sensitive though like it does at click like the up button does
    iPhone 11 - Unlocked

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    Purchased on January 14, 2024

  • E

    Elias C.

    5/5

    Reviewed in the United States on March 29, 2024

    I chose to buy the iPhone 11 pro max in fair condition and with the new battery. To my surprise, the iPhone arrived brand new, I had no reaction because I didn't expect to receive the smartphone in this condition, I expected to receive a refurbished iPhone, but to my surprise I received a brand new one, or else this seller's work on refurbishing is so perfect that the equipment arrived new with 100% incredible battery life, simply incredible, so far I'm amazed at the quality of this iPhone. Thank you very much, I will always be buying here at backmarket, you left me amazed and delighted with the quality of the services and products, this seller has 1000 million stars and left me very amazed. thanks
    iPhone 11 Pro Max - Unlocked

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    Purchased on March 7, 2024

  • L

    Lauren S.

    5/5

    Reviewed in the United States on December 10, 2023

    My refurbished iphone 13 is perfect. Exactly as promised. And Back Market has been so helpful, with clear instruction on every step of process—delivery, setting up the new phone, and trading-in the old one. Definitely will be coming back when we next need a phone or laptop.
    iPhone 13 - Unlocked

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    Purchased on November 27, 2023

  • R

    Rachel S.

    5/5

    Reviewed in the United States on February 4, 2024

    I am very pleased with my iPhone 12 that I received in a timely and reassuring manner (updates and tracking numbers sent). There are other avenues I have used in the past and I will say that this is the most professional company that I have worked with in terms of communication and customer service. I ordered a phone in "good" condition and I only saw minor cosmetic scratches on the frame of the phone and the screen is fine. What I was most concerned with in buying a refurbished phone was the battery life. I charged it overnight and left it while I was at work disconnected, and still have 80+%. Two weeks later, it still runs that way retaining battery life. Very pleased with this company (and don't know anyone who works there or works there myself).
    iPhone 12 - Unlocked

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    Purchased on January 17, 2024

  • C

    Crystal W.

    4.3/5

    Reviewed in the United States on November 21, 2023

    i like the phone for the first time having an iPhone but I didn't know that it was refurbished it has a lot of scratches on the back has dirt in the speakers as well as dirt on the sides wish it was in good condition
    iPhone 7 - Unlocked

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    Purchased on November 16, 2023

  • A

    Aaron H.

    4.9/5

    Reviewed in the United States on December 5, 2023

    Much better! Nothing clunking inside from this vendor. Device arrived in nice looking condition and is functioning as expected with only one wrinkle: Apple software claims the screen is not OEM or was not installed as they advise. It’s working fine so far, as has been the case on other refurbished product. May surprise some customers, so maybe consider front-running this topic before it’s observed. Thanks!
    iPhone 11 - Unlocked

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    Purchased on December 1, 2023

  • S

    Sala D.

    5/5

    Reviewed in the United States on December 13, 2023

    The phone came in clean and in good condition , there are little scratches but it really that noticeable. Very satisfied with my purchase. I love refurbished electronics from back market. Great service overall. Very satisf
    iPhone 13 Pro Max - Unlocked

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    Purchased on December 9, 2023

  • C

    Chrystal C.

    5/5

    Reviewed in the United States on February 25, 2024

    I recommend BackMarket to everyone looking to buy a used phone or even a used device they can't find elsewhere but want a reliable refurbishement. I've bought 3 iPhones all the same model and storage when I have somehow ruined my previous one and have been super happy with each one i have gotten. Even when I have chosen just a "Fair" condition, it has seemed to me to be mint. They do great refurbs and I feel like I'm helping keep these out of landfills by buying them here. Thanks guys for the best phone purchases I've ever made anywhere. Never a regret and always come away with a feel good purchase!! A+++
    iPhone XS - Unlocked

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    Purchased on March 9, 2022

  • A

    Anitrius A.

    4.3/5

    Reviewed in the United States on April 19, 2024

    I got excellent condition iPhone 11 with a new battery. I have to admit that I thought I was going to have to send it back because there was a display error but after checking into what that was and finding out that it eventually will go off I can say I am happy to say I am very happy. However if the notice doesn’t go off in 25 days I will be returning it.
    iPhone 11 - Unlocked

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    Purchased on April 12, 2024