Wise Smartphones's customer reviews

3.9/5

121 verified reviews in the last 6 months.

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    Nikki M.

    4.6/5

    Reviewed in the United States on January 7, 2024

    Was a bit apprehensive buying a refurbished phone off the internet, but so far it’s been great! Received within 3 days, working as expected , no issues, great price. Very pleased with this purchase.
    iPhone 11 - Unlocked

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    Purchased on December 27, 2023

  • B

    Brendan S.

    5/5

    Reviewed in the United States on January 21, 2024

    got it for bf and it was in excellent condition which is the condition grade I chose. It was cheaper than fair or good condition options. Chose back market because 1) 85 percent battery capacity is higher than other places requirement of 80 percent for their refurbished models 2) 1 year warranty for free. eBay also offers 1 year warranty on some of their refurbished electronics but they only require 80 percent battery capacity. thanks back market ppl
    iPhone 12 - Locked AT&T

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    Purchased on December 21, 2023

  • G

    George C.

    5/5

    Reviewed in the United States on February 11, 2024

    I really like my IPhone 7 plus phone. It has the larger size screen and has the dual cameras which take much better pictures than my Samsung Galaxy A03. It syncs with my IPad which is good. I can only update to ios 15.8.1 unfortunately so some Apps will not work on my phone. Oh, well.
    iPhone 7 Plus - Locked T-Mobile

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    Purchased on January 26, 2024

  • B

    Benjamin A.

    4.9/5

    Reviewed in the United States on December 3, 2023

    So far everything is great. I almost always wait for products to fail before replacing, and my iPhone SE (2016) had reached that point. I really like the SE 1st gen form factor, and for that the 12 mini is a great find. Glad to have the fuller display, better moisture/dust protection, 5G, Face ID and other features from 4 years of product enhancements.
    iPhone 12 mini - Unlocked

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    Purchased on November 20, 2023

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    Mike E.

    4.8/5

    Reviewed in the United States on December 2, 2023

    This was my first time ordering from Back Market, and the experience exceeded my expectations. I was informed on the delivery status each step of the way. Phone arrived with minimal wear/tear and a battery that charges to 100%. The only flaw is vibration function doesn’t work. But the phone seamlessly synced with my cellular service and works well despite not vibrating. Will order from Back Market again.
    iPhone 12 mini - Unlocked

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    Purchased on November 21, 2023

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    William R.

    4.5/5

    Reviewed in the United States on December 26, 2023

    I received a good phone but not the phone listed on the description or images, I kept the phone since I ended up liking the phone which was in excellent newer condition then the one being offered at the time of purchase.
    Motorola Moto G Stylus 5G (2022) - Locked Verizon

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    Purchased on October 26, 2023

  • W

    Wen C.

    4.5/5

    Reviewed in the United States on October 31, 2023

    I was not expecting I will get a working perfectly flip phone. But I was wrong. I paid for "acceptable" but the phone i received isn't bad at all. Only have very light scratches at bottom. Other than that hardly can find any things can be criticized. Keep going this way. Our market needs honest sellers like you. Thank you so much. 💓
    Galaxy Z Flip3 5G - Unlocked

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    Purchased on October 26, 2023

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    Myra P.

    4/5

    Reviewed in the United States on October 11, 2023

    I purchased this phone in “fair” condition. It arrived in a timely manner and it appeared flawless externally. I thought it worked well and was pleased to see it still had 91% battery life. However, I tried the front facing camera and the screen would go black. I sent the phone back to the seller hoping for a repair, but they sent me a refund.
    iPhone 13 mini - Unlocked

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    Purchased on September 22, 2023

  • B

    Brian P.

    4.9/5

    Reviewed in the United States on November 14, 2023

    Excellent quality. Very fast shipping. Only giving 4 stars because phone was locked to Walmart Family Mobile and not Verizon as stated. I was however able to get Walmart Family Mobile to unlock the phone so it all worked out in the end. Just be careful because not all phones are eligible to be unlocked.
    Galaxy A03S - Locked Verizon

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    Purchased on November 8, 2023

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    Thomas D.

    5/5

    Reviewed in the United States on January 4, 2024

    The phone was in great condition, it looked almost like new. Delivery was very fast and you can't beat the price of the phone. This is my second purchase from Back Market, and guaranteed it will not be my last.
    Galaxy Z Flip3 5G - Unlocked

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    Purchased on December 17, 2023